Health Plan e-Connect

Overview

The Health Plan e-Connect solution is an innovative, holistic portal solution that meets multiple challenges that the healthcare industry faces today. The solution helps health plans, PBMS and TPAs to implement strategic approaches towards enabled consumerism, providing members a decisive say on their healthcare, promoting self-service and supporting cost savings.

Our Health Plan e-Connect Solution enables you to build scalable portals

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Infosys Health Plan e-Connect Solution enables you to build scalable portals that:

  • Increase plan member satisfaction
  • Improve drug utilization behavior
  • Improve member retention and enrollment
  • Lower overall administration costs and member savings through self-service
  • Lower contact center call volume

Our solution is based on extensive experience working with portals and incorporates e-commerce best practices across industries. Depending on your portal maturity and needs, the solution offers various components to choose from:

  • Portal Assessment and Portal Strategy
  • Consumer Dashboard
  • Sponsor / Broker Dashboard
  • Payment Technology
  • Assessment Tools
  • ASP approach
  • Call Center Integration
  • Multi-channel Communication Methodology
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Challenges & Solutions

Rise of consumerism, ubiquitous web access and demand for lower healthcare costs, portals are an integral part of health plans.

Infosys’ portal solutions and services include strategy, assessments, dashboards and payment technology. Our Health Plan e-Connect Solution enables you to build scalable portals.