A North American industrial environmental solutions provider specializing in oil and gas, mining, and industrial sectors, wanted to streamline its disparate IT landscape.

The company’s ERP ecosystem incurred high cost of operations. Moreover, the enterprise required a robust ERP platform to support a merger. Infosys implemented Microsoft Dynamics 365 on Azure with minimal customization.

Key Challenges

  • Inorganic growth via acquisitions led to proliferation of software products
  • Disparate IT architecture resulted in high maintenance costs
  • IT silos created complexity in statutory reporting and Internal Control over Financial Reporting (ICFR) compliance

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The Solution

Infosys implements simplified and scalable ERP platform to boost productivity and performance

Our solution addresses the needs of over 1,000 users across sales, procurement, finance, and expense management at the energy services and environmental services company.

Based on a SaaS model and hosted on Azure, the platform enables the company to scale up depending on business needs. Moreover, it provides flexibility in IT costs and capabilities based on the number of employees consuming services.

Our team ensured standardization of finance and procurement processes by adopting out-of-the-box Dynamics 365 functionalities. We migrated a majority of the merged entity’s processes, related to energy services and environmental services, to Microsoft Dynamics 365 for Finance and Operations.

Our solution enables business units to prepare balance sheets for insights into operations. It streamlines a complex approval process for Journals, Purchase Request, Purchase Orders and Purchase Invoices, ensuring a smooth workflow process while reducing turnaround time.

An integrated and scalable solution

  • Solution configured to cover 22 legal entities and two legal entities across Canada and the USA
  • Standardized project management accounting and invoicing process across energy and environmental services offers visibility into project profitability and business insights into revenue and costs at project level
  • Expense management configured to meet the three-tiered sales tax structure in Canada comprising provincial sales tax (PST), goods and services tax (GST), and harmonized sales tax (HST)


Infosys implemented Logic Apps, which uses a consumption-based pricing model, to simplify the Service-oriented Architecture (SOA) landscape. Our team implemented six integrations to streamline invoicing from the company's sales and productions systems with Microsoft Dynamics 365 for Finance and Operations

We undertook the implementation in four months, resulting in a high return on investment. It paved the way for the second phase of the project to replace legacy systems such as SFDC, HMM, and QFAIM

Our team leveraged standard internal controls within Microsoft Dynamics 365 for ICFR compliance. It helped the company navigate the merger process smoothly, and ensure replacement of the legacy ERP system with the merged entity