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CEO and Managing Director
Akshaya joined Progeon as Managing Director and CEO in November 2002 from Citigroup, London. Since its incorporation in 2002, Progeon has had a single minded focus on understanding the customer’s business and on offering end to end BPO and IT services to its target segments, jointly with its parent company, Infosys. Progeon reported revenues of $ 43 million with a net margin of $ 7 million for year ended March 2005
Akshaya has spent over 22 years with Citigroup in a very wide variety of senior roles ranging from Operations, Relationship Management, Product Management and Profit center management at a country as well as at a regional level. In his years with Citigroup, Akshaya has held positions like Global Product Manager for the Emerging Local Corporate Business of Citibank in 18 Emerging Markets countries, Chairman and Country Manager for Citibank A.S., Czech Republic and Regional Business Manager for Citibank’s Transaction services business in 27 CEEMEA countries. Akshaya pioneered the creation of Citibank’s BPO captive in India in 1991, which was probably the first instance of end to end process outsourcing by a major multinational in India – several years before the BPO trend gained greater currency in the country. The success of this early initiative is evidenced in the Citibank BPO captive (e-serve Ltd) servicing Citibank in over 25 countries today.
Akshaya is a graduate in Economics from Ferguson College, Pune and has an MBA from the Indian Institute of Management, Calcutta.
(Profile as on August 12, 2005)