Offerings
Proactively and holistically monitor platforms with the Infosys Data Operations Workbench
Overview
We are witnessing changing enterprise data platform needs due to exponential growth in the size of data to be processed, the need for real-time data processing, data in various structures and formats, an amalgamation of traditional BI and big data systems. These phenomena demand a completely new enterprise platform which is scalable, dynamic, data formats agnostic, quick to deploy and extremely cost efficient for the build as well as operations. Infosys Data and Analytics caters to this need via a focused Data Operations offering. An automation and innovation-driven approach will bring radical improvement to the way platforms are designed, built and supported.
Infosys Data Operations enables building a NexGen platform that caters to various data formats (structured, semi-structured & unstructured), with the right set of tools and technologies while managing the platform efficiently with low cost of ownership.
Think big
Enterprise level including all domains.
Define the foundation Data Platform: Think of all technical capabilities req. for the platform.
Start small
Build the foundation data platform.
Build the Agile accelerators required for iterative delivery.
Implement for the smaller domain within business unit using the foundation data platform and Agile accelerators.
Scale and build
Establishing a factory model for rapid scale out, elasticity, acceleration, and efficiency.
Using the foundation data platform, Agile accelerators
Scale other domains in parallel across multiple business units
Data Operations Service Offerings
- Infrastructure Consulting: Choosing the right Infra for the right platform, with virtualization and reference Hardware configurations
- BI/Big Data Consulting: Assessment of the BI/BD roadmap with consulting regarding selecting the right BI stack / Hadoop distribution for organization needs
Design Services
- Build: Design and build of the platform according to reference architecture, suitable for organization needs, including guidance on the tools and process setup
- Security setup: Setting up appropriate security levels in accordance with organization controls and governance policies
- Capacity Planning: Initial sizing and on-going utilization trend monitoring for capacity changes
Build-Engineering Services
- Managed Services: End to end operations management for the entire BI / BD platforms
- Shared Services: Setting up a shared services team to support full stack BI / BD platforms (Ingestion/ETL – Data Stores – Reporting/Visualization)
- Environment Management: Minor and Major upgrades, patching, failover/DR services
- ITIL based support models
- Continuous Automation
Operate – Managed/Shared Services
What so platform Services provide
Our Differentiators
Below are some of our key differentiators that help provide optimal Platform services
Infosys Command Center (ICC)
- Single web Interface to Manage, Monitor and Control a multi distribution , multi cluster environment
- Infra Health and Performance Monitoring consolidated in single console
- Cluster and Node Provisioning
- Actionable Interfaces Command Center
- Continuous Integration (Dev Ops)
Infosys Data Operations Workbench (IDW)
- Splunk based Operational intelligence platform
- Real time dashboards for key statistics to identify hazards
- Data Ingestion Monitoring based on metadata
- Integration with ticketing tool to help in incident management
- User Activity for cluster access and operations
Data Strategy & Diagnostics (DSD)
- Data Strategy to distribute data to commodity and enhance system performance
- Data Diagnostics to discover data trends and alarm for system health
- Integration with Big data migration
Our best Data Operations services are driven by these key facets:
- Operational Efficiency: Leveraging our key differentiators and solutions enables pre-empting the platform environment issues, thereby ensuring higher availability of IT assets, coupled with ITIL based support model to implement best operations practices and processes.
- Automation: focus on automation for platform data operations, for improved productivity of support personnel and minimized potential of human errors.
- SSS (Secure, Scalable, Stable) Platforms: By leveraging best practices and experiences from multiple Data Platform setup engagements, Infosys enables the creation of very secure platforms that can scale up to the increasing workload demands with help of Infosys cobalt while providing maximum availability for a stable environment.
- Cost Optimization: Identifying the optimum infra setup for CapEx optimization, combined with leveraging Infosys tools and solutions, and a diligent focus on operational efficiencies and automation to bring in Opex benefits improves overall platform costs.
Infosys offers solutions to build and manage Enterprise Data Platform, end to end from Infra to Application.
Talk to our expertsEnd to End Enterprise Data Platform
- Infrastructure: These services are mainly for assessing various platforms and recommending the best one in the market, and also for the provisioning of hardware and infrastructure support.
- Advisory: Architecture and consulting services for platform and application build and setup.
- Commissioning, On-boarding and Decommissioning: These services are about provisioning, platform setup, security, tools and processes.
- Run and Operate services: Monitoring, administration and support of big data platform and applications are part of these services.
Significant cost optimizations in Data Platform Operations
By leveraging ICC and IDW for Platform monitoring and Data Ingestion, we reduce manual effort considerably and yield better YoY effort reduction. Extreme automations in all life cycle stages of Data Operations will reduce cost, and also redirect the effort in development and Devops.
Data Platform centric solutions and frameworks for Automation and Predictability
Customized Platform as a Service model
SSS (Secure, Scalable, Stable) Data Platform
Challenges & Solutions
Resource Center
Request for services
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