Insights
Enabling Superior Customer Experience Through Intelligent Contact Center Modernization
Contact Center agents today are under tremendous pressure as customer expectations for service are increasing. Join Himanshu Arora, AVP, Infosys, and Ashok C.S. Industry principal as they discuss how Infosys, along with Appian, are jointly modernizing and transforming contact center experience leveraging Appian’s powerful and Intelligent Contact Center.
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