Blue Prism

Blue Prism

In this digital era where start-ups are constantly disrupting markets, only the most agile and innovative enterprises survive and thrive. Blue Prism pioneered Robotic Process Automation (RPA) that is emerging as the trusted and secure intelligent automation choice for the Fortune 500 and the public sector. Now Blue Prism also brings clients connected-RPA supported by the Digital Exchange (DX) app store—marrying internal entrepreneurship with the power of crowdsourced innovation.

Blue Prism’s connected-RPA can automate and perform mission critical processes, allowing your people the freedom to focus on more creative, meaningful work. More than 1,400 global customers leverage Blue Prism’s Digital Workforce deployed in the cloud or on premises as well as through the company’s Thoughtonomy SaaS offering, empowering their people to automate billions of transactions while returning hundreds of millions of hours of work back to the business. Visit www.blueprism.com to learn more about Blue Prism (AIM: PRSM).

Infosys entered an alliance with Blue Prism in 2017 and is a Certified Silver Delivery Partner with them, globally.

The partnership entails advantages for clients with:

  • Blue Prism partner support provides access to the ticket-based priority product support
  • Access to Blue Prism experts as and when needed
  • Infosys implemented projects are audited by Blue Prism directly
  • Infosys created design documents adhere to Blue Prism’s established guidelines and are certified by them
  • Infosys is a global reseller of licenses of Blue Prism and can offer attractive discounts in its capacity

Collaborative delivery:

  • Years of delivery experience, in collaboration with Blue Prism ensures a win-win for our clients
  • Blue Prism partakes in design reviews with Infosys to create "First time Right" solutions for customers
  • Product road map and details about new product features are made available to on Infosys on priority basis ensuring most up to date capabilities being made to clients

Access to knowledge base:

  • Infosys always has access to Blue Prism knowledge base
  • Partner enablement program access to all training programs in Blue Prism learning Management system on a regular basis ensuring Infosys resources are up to date to address all client requirements
  • Frequent participation in Blue Prism Hackathons enable regular and hands on exposure to, and knowledge of the tools

Solutions

Infosys Email Workbench – an AI driven solution leveraging Blue Prism RPA
Infosys’ Email Workbench solution combines intelligence from AI and NLP, with action using Blue Prism’s Robotic Process Automation (RPA) platform, and OCR capabilities to automate the steps required for fulfilment of email-based queries and service requests. This integration with Infosys’ Natural Language Processing based solution adds the critical skills of assisted and unassisted email responses to Blue Prism intelligent automation.

Listed on Blue Prism Digital Exchange, this solution gives enterprises the ability to focus on requests that are more specific and need manual intervention within Blue Prism Digital Worker’s defined workflow; scale helpdesk operations with assisted automation and drive superior customer and partner experience.

Other highlights:

Infosys has been associated with Blue Prism across regions through

  • Blue Prism World, Orlando, 2019
  • Maximizing Your RPA, Practitioner Summit 2019, Bangalore | Pune