How to develop your organization's digital quotient
The beauty and challenge of formulating a digital strategy is that it is all pervasive and impacts every strata of organization - Sales, Marketing, IT, Finance, HR, Operations. In this article, Anjali talks about multiple challenges involved in coming up with a long term digital roadmap and creating a culture that encourages challenging status-quo and nimbleness to transform a business built on archaic business models and legacy technology architecture.
Read the complete article here
Published with permission from Economic Times
About the author
Industry Principal Analyst, Infosys
Anjali is Salesforce CoE Lead at Infosys with 14 years of industry experience, primarily in the CRM domain across multiple COTS packages (Salesforce, SAP, Siebel, and Pivotal). She is an Industry Principal at Infosys with over eight years of Salesforce.com (SFDC) experience. She is the founding member of the Infosys SFDC practice and has been instrumental is driving thought leadership in CRM domain, developing Industry Solution offerings on Salesforce.com and supporting the execution of large scale Salesforce programs as a Subject Matter Expert. Anjali is Salesforce certified and has undergone PMP certification.