- Financial Services
- Success Stories
The client is a Financial Services firm located in the US, which Provides Payment and Remittance services majorly across geographies .Yearly the Client processes millions of transactions for consumers and business clients. The company has 500,000+ agents’ locations around the globe and in over 190+ countries and territories. It is transacting in nearly 130 currencies across globe.
Infosys partnered with the client to transform the legacy settlement platform along with migrating to ITRS as the reconciliation platform . As part of the engagement, Infosys is involved in complete end to end implementation of the new solution along with related AMS service. This is a multi-year multi-million-dollar deal and ITRS has been aligned to handle all reconciliation requirements through the settlement platform.
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30-40% reduction in manual activity for Business Users resulting in user spending less time manually matching, updating records with missing information
Solution Resulted in reduced operations delays
Elimination of errors by reducing manual interventions
Seamless integration with various upstream and downstream systems resulting in effective business outcome
Various inter system reconciliation and corresponding customized reports helps user to easily track failures, delay and omission in data processing thereby alerting them for any eventual mismatch and follow up activity thus required
Enhanced UI for effective exception management. Reconciliation based customized workflow helps user to perform process flow specific activity for individual recon
Robust reconciliation solution with capability to scale up based on future demand. The solution has been designed to scale up and handle 5 million transactions per day