Date November 2, 2022

Time 9:00 am – 5:00 pm

Location Renaissance Schaumburg Convention Center, Chicago

Event overview

Infosys is a Gold Sponsor at ServiceNow World Forum 2022 in Chicago.

At ServiceNow World Forum Chicago, innovators and industry experts come together to explore, ideate, and uncover opportunities that enable enterprises for major transformation in the cloud. Join us at the event and understand how service experience transformation, powered by Infosys Cobalt, drives business excellence and innovation.

The Infosys theme for this year is “Navigate Your Next - Enterprise Workflows for Business Transformation”. Come see how Infosys and ServiceNow are helping enterprises navigate their next with business transformation workflows powered by Infosys Cobalt Enterprise Service Management Café.

Event Description

Booth Showcases

  • Industry solutions for business transformation leveraging Infosys Cobalt Enterprise Service Management Café
  • Success stories of our Enterprise Service Management Suite to transform service experience
  • Infosys’s offerings for emerging areas such as AIOps, SAM as a Service, Digital field SXM

Infosys Theatre Session

Date: Wednesday, 2nd November, 12:45 – 1:00 PM
Room: Expo Hall
Session Name: Predictive AIOps buzzword- talk of the town!
Session Abstract: The way technology has outgrown in last two decades, it was never ever before. The requirement to keep it “always on” has also increased manifold. AIOps is one such emerging technology – or in better terms a discipline, which has introduced concepts of combining Artificial Intelligence (AI) and Operations, applying machine learning and data science to resolve IT operational issues, even before that occurs. Join this session to learn how it can bring operational tranquility.
Speaker: Ajay Mishra - ServiceNow Practice Lead (Americas), Infosys

Related Reading

About us:

Infosys is a global leader in next generation digital services and consulting. We enable clients in 50+ countries to navigate their digital transformation. With over three decades of experience in managing the system and workings of global enterprises, we expertly steer our clients through their digital journey. Visit to see how Infosys (NYSE:INFY) can help your enterprise navigate your next.