Consumer Packaged Goods, Retail and Logistics

Infosys recently conducted a survey of 167 executives from Consumer Packaged Goods, Retail and Logistics (CRL) organizations with over USD 1 billion in revenues across the United States, Europe, Australia and New Zealand (ANZ). The respondents were CXOs and senior executives involved in cloud initiatives representing both technology and business functions.

The survey was aimed at understanding the cloud initiatives for Consumer Packaged Goods, Retail and Logistics companies. Some interesting findings are:

  • CRL enterprises are apprehensive about the choice of cloud approach (53 percent), availability of internal talent (41percent), and gaining stakeholder confidence around return on investment (39 percent) before launching a cloud program.
  • While implementing cloud programs, CRL enterprises faced a different set of challenges comprising aligning legacy systems, maintaining service levels during the transition, and obtaining resources with cloud-related skills
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