Life Sciences: From Lab to Life – Transforming to a Healthier Future
The life sciences industry is at a pivotal moment, demanding agile, technology-driven solutions to navigate evolving regulations, intense competition, and the imperative for patient-centric innovation.
Our life sciences team of consultants empowers organizations to transform their operations and accelerate value creation by delivering AI-first business solutions across the value chain, including ERP transformation, synergistic M&A strategies, governance, risk & compliance, NextGen life science managed services, data driven commercial excellence, AI-powered R&D and Enterprise data and analytics.
What sets us apart is our ability to deliver business outcomes by integrating the power of technology, advanced analytics, and cutting-edge solutions with deep industry expertise – all within a collaborative ecosystem designed to accelerate your journey to becoming a truly digital, patient-focused organization.
Our offerings
ERP & AI Solutions: Reimagine Operations with Cognitive ERP
Unlike generic ERP implementations, our large library of preconfigured assets and Cognitive ERP approach integrates proprietary AI platforms with S/4HANA to deliver predictive insights and automation across your life sciences value chain, accelerating innovation and driving personalized patient outcomes.
AI Platform Integration
Leverage our purpose-built AI platform seamlessly integrated with S/4HANA for real-time insights and predictive analytics, surpassing standard ERP solutions with embedded intelligence.
Predictive Use Cases & Digital Twins
We go beyond PoCs (Proof of Concept) and demos, developing end-to-end, scalable digital twins of key processes (e.g., clinical trial simulations, predictive maintenance) to drive proactive decision-making and mitigate risks before they impact operations.
Intelligent Data Ecosystem
Instead of basic data consolidation, we build a self-learning data ecosystem that proactively identifies anomalies, suggests optimizations, and ensures data integrity across disparate sources, enabling true AI-driven insights.
Cognitive Automation
Transform your operating model from reactive to adaptive with AI-powered automation that dynamically adjusts workflows based on real-time data inputs, optimizing resource allocation and improving agility beyond traditional process automation.
Mergers & Acquisitions (M&A): Synergize for Strategic Growth
Infosys has proven track record of delivering deal value for Pharma and Lifesciences clients. We leverage our life sciences industry expertise, technology DNA and AI-powered due diligence to identify hidden synergies and enable accelerated transaction execution. We have experience in range of transactions including Integrations, Mergers, Carve-Outs, Spin-offs, and Divestitures
Integrated Upstream/Downstream Synergy Assessment
We go beyond financial due diligence, offering a holistic assessment of operational and technological synergies across the entire life sciences value chain (from R&D to commercial), providing a clearer picture of long-term value creation.
ERP-Driven Integration Framework
Capitalize on our deep ERP expertise to expand M&A for strategic clients by building robust ERP foundations, streamlining integration and enabling real-time data visibility across the newly combined entity.
AI-Powered Transaction Acceleration
Rather than relying on manual processes, we leverage AI-driven planning/ execution automation and analytics to streamline workflows and rationalise technology assets, accelerating value realization and reducing transaction timelines by up to 30%. We use proven IT TSA strategy enabling aggressive TSA exits.
Innovative Engagement Models
We have enabled unique engagement models for our clients, such as M&A as a service for serial acquirers (standardizing and efficiently delivering repetitive M&A projects) or IT as a service for PE buyers (setting up carved-out entities through a full-stack, consumption-based, integrated virtual enterprise platform).
Governance, Risk and Compliance: Empowering Businesses to Achieve Strategic Goals in a Compliant Manner
Helping organizations synthesize enterprise-wide governance, risk and compliance frameworks, processes, and tools in an ever-complex world. Our team has the regulatory knowledge, deep industry experience, and problem-solving culture to help clients anticipate the changing industry landscape and navigate complex regulations and commercial challenges.
Distributed Validation Approaches for IT Applications
We have dedicated Quality Managers focusing on enterprise application validations, new implementations, retirements, enhancements and global/local rollouts, utilizing Waterfall, Agile and DevOps methods
Information Security, Risk Management
Infosys end-to-end compliance services expand beyond traditional IT CSV. We believe our expanded services uniquely position us to help our clients meet IT regulatory requirements by providing information security and risk management services and controls, and address shortages in highly skilled compliance personnel - all done in a cost-efficient manner.
Audits and Control Maturity Assessments
We offer a unique blend of expertise with internal assessments and external inspection support. Our experience with control maturity assessments helps us understand controls panning the IT landscape vis a vis the pharma value chain.
Third Party Risk Assessment
We have proven expertise in providing third party risk management and assessment services with in-depth understanding of the inherent risk of each engagement or of a supplier and improved monitoring of suppliers’ performance of the product and service engagements.
NextGen Life Sciences Solutions: Elevate Performance Through Innovation
We continuously strive to make the best impact for businesses through our NextGen life sciences solutions. We offer managed services powered by AI and deliver proactive insights. We help life sciences organizations continuously optimize and drive performance improvements, scaling up their R&D, manufacturing and supply chain processes to receive long-term value creation.
Automation for Remote Operations
We leverage AI and automation to deliver 100% offshore models for our life sciences portfolio. Our consulting team is supported by expert delivery teams focused on life sciences use-cases.
Enabling NextGen Business Capabilities
We help our clients to reduce wastage, gain greater visibility, and guarantee better cost control with Intelligent Clinical Supply Management solution. We adopt new supply chain models to deliver personalized medicine to patients with Cell & Gene Therapy solution. We enhance predictability, compliance, quality, asset tracking and reporting with our comprehensive Batch Release Management and Cold Chain Management solutions.
Client-Centric Innovation Hub
We provide managed services and offer proactive advisory for continuous improvement and innovation, fostering a culture of performance and co-creation.
AI-Driven Insight Generation
We go beyond standard reports, offering proactive insights and predictive analytics that identify potential issues and opportunities, allowing clients to optimize their operations in real time.
Real-World Evidence (RWE)
We integrate RWE analytics into our managed services and digital transformation programs, leveraging diverse data sources (e.g., electronic health records, claims data, patient registries) to enable actionable insights that inform clinical development, market access strategies, and patient care decisions, and increase the value of our LS client’s data assets.
NextGen Life Sciences Solutions: Elevate Performance Through Innovation
We continuously strive to make the best impact for businesses through our NextGen life sciences solutions. We offer managed services powered by AI and deliver proactive insights. We help life sciences organizations continuously optimize and drive performance improvements, scaling up their R&D, manufacturing and supply chain processes to receive long-term value creation.
Commercial Excellence: Drive Revenue Growth with AI-Powered Engagement
Instead of generic CRM implementations, we deliver AI-powered commercial solutions that personalize customer engagement, optimize sales strategies, and drive revenue growth in the complex life sciences market.
AI-Driven CRM Personalization
Leveraging ´One Infosys` we personalize interactions and maximize the efficiency by offering tailored content and offers based on individual customer behaviours and preferences, resulting in higher engagement and conversion rates.
Dynamic Sales Strategy Optimization
Using AI-powered analytics, we analyse sales performance data to identify opportunities for improvement and dynamically adjust sales strategies, optimizing resource allocation and maximizing revenue generation.
Predictive Market Intelligence
Expand footprint within strategic accounts and develop sophisticated market intelligence dashboards that forecast market trends, assess competitive threats, and identify untapped opportunities, providing clients with a strategic advantage.
Omnichannel Engagement Orchestration
Deliver seamless and consistent customer experiences across all touchpoints (e.g., face-to-face, digital, social), optimizing engagement and building stronger customer relationships.
R&D Effectiveness: Accelerate Discovery with AI-Augmented Research
Rather than simply providing R&D resources, we offer AI-augmented research services that leverage advanced analytics and machine learning to accelerate drug discovery, optimize clinical trials, and improve regulatory compliance.
AI-Driven Target Identification and Validation
We go beyond recruiting experienced resources in R&D across Europe and India. We leverage AI and machine learning to accelerate target identification and validation, reducing the time and cost of drug discovery.
Cognitive Collaboration Platform
Under ´One Infosys` we can leverage AI-powered collaboration tools and knowledge management systems to enhance team communication, knowledge sharing, and innovation.
Predictive Clinical Trial Optimization
Our consulting expertise and proprietary AI solutions can support predicting trial outcomes, optimize patient recruitment strategies, and identify potential risks, improving the efficiency and success rate of clinical trials.
Enterprise Data, Analytics and AI: Navigate Your Data and AI Landscape with Precision
We provide our clients with frameworks and tools to manage, secure, and ethically utilize data and AI systems. While our pharma industry focuses on extracting insights from data, our AI offerings ensure responsible and compliant AI development, deployment and industrialization. Together, they help organizations build trusted, data-driven cultures, improve decision-making, and mitigate risks associated with AI.
Transforming Patient Support Program (PSP) Leveraging AI & Automation
Our PSP offering helps unlock the full potential of our clients’ patient services with our intelligent engine designed to streamline, optimize, and accelerate every step of the PSP journey. This includes seamless Patient Enrollment journeys with one-click, automated workflows that accelerate patient enrollment, AI-powered Adherence Intelligence to predict potential drop-offs in therapy, proactively identify high-risk patients and enable timely interventions that keep them on track, and the Product Launch Toolkit to drive rapid go-to-market success with GenAI-powered virtual assistance for field force, personalized omnichannel marketing campaigns, automated claims processing and documentation support.
Enhancing AI Governance and Implementing Responsible AI
Our RAI offering focuses on implementing AI governance across internal as well as externally procured AI applications by embedding RAI principles, conducting AI risk assessments and driving AI risk management, enhancing AI literacy, while ensuring compliance with EU AI Act, ISO 42001:2023, and NIST AI RMF. The offer includes AI risk management framework to identify and manage AI risks and relevant mitigation steps, standardized repository of RAI assessments with automated workflows to enable consistent risk management across AI projects using tools such as OneTrust, and expertise to drive AI literacy and RAI adoption through targeted education (persona wise AI trainings)
Unlocking Full Potential of Data Using Data Capability Maturity Assessment (DCAM)
Our DCAM service offering leveraging industry-leading EDM Council framework, provides an actionable roadmap to transform clients from reactive data management to proactive data mastery, enabling them to drive informed decision-making and achieve tangible business outcomes. This offering includes customizable assessments, gap analysis, prioritized recommendations and precision data quality services across the data lifecycle, from analysis and profiling to remediation and monitoring.
Future-Proofing Pharma Operations Leveraging Gen AI Industrialization and Intelligent Agents
Our Generative AI industrialization offering provides a scalable and accessible framework for integrating advanced AI tools and agentic AI across the value chain of our client organizations. We empower teams to optimize workflows to accelerate R&D, improve drug manufacturing processes, and personalize patient interactions. This results in significant efficiency gains, enhanced precision, and accelerated time to market.
Insights
Why Choose Infosys Consulting?
Industry Expertise
With deep domain knowledge in life sciences, we address challenges across R&D, manufacturing, supply chain, and commercialization.
Technology Leadership
Our AI-driven solutions, business technology and ERP expertise empower organizations to stay ahead of the curve.
Data-Driven Expertise
With deep expertise in data analytics, we address challenges across decision-making, operational efficiency, customer insights, and market strategy.
Global Reach
We combine local insights with global capabilities to deliver tailored solutions at scale.
Sustainable Impact
From optimizing operations to enhancing patient outcomes, we help you achieve long-term value creation.
Stay informed with thought leadership from Infosys Consulting experts in life sciences. Explore how we decode industry trends and deliver actionable strategies for success
Success Stories
