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Addressing data challenges through the data capability maturity assessment model (DCAM) to benefit a global leader in pharmaceuticals

Situation

A prominent pharmaceutical company recognized critical limitations in their data management and organization capabilities, hindering efficient data operations and leading to increased operational expenditure, decreased productivity, manual rework, data fragmentation, and compromised data governance and quality. Driven by the strategic imperative to enhance data maturity and improve operational outcomes through superior data quality and governance, the client partnered with EDM and required a partner to successfully implement the data capability maturity assessment model (DCAM) framework.

Solution

  • Implemented a strong data strategy and data management program with use cases and respective roadmaps across domains
  • Proposed, finalized and operationalized a funding model to support data management practices at project / product / portfolio and domain level.
  • Identified major data entities across domains for inter / intra operations and constructed a producer / consumer matrix.
  • Helped adopt enterprise proposed data management solution for data quality, data governance and data access.
  • Implemented and rolled out data management dashboard to indicate progress of the initiatives such as data quality improvement, governance process implementation and status across use cases.
  • Defined a value realization methodology framework and helped map the value proposition to the outcomes.
  • Helped scale domain from data maturity score of “3 - developmental” to “5 - achieved” in less than two years

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