Next-Gen Application Maintenance and Support Services is Driven by Business Outcomes

Overview

Infosys Application Maintenance and Support is a new generation offering that leverages Infosys Nia, a knowledge-based AI platform that brings machine learning together with the deep knowledge of an organization to drive automation and innovation. It enables the clients’ businesses to continuously reinvent system landscapes and achieve IT goals that align with business needs. By aligning IT with business value, we help clients push the envelope beyond cost and quality.

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Infosys Delivering "True Partnership" with Application Management Services

 

Infosys Application Maintenance and Support is a new generation offering that leverages Infosys NiaTM, a knowledge based AI platform that brings machine learning together with the deep knowledge of an organization to drive automation and innovation. It enables clients’ business to continuously reinvent system landscapes and achieve IT goals that align with business needs. By aligning IT with business value, we help clients push the envelope beyond cost and quality.

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Challenges & Solutions

 
   

The Infosys approach provides:

Greater efficiency through industrialized service – we use automation to shorten workflow and provide constant improvements through feedback. By enhancing IT systems regularly, our offering makes processes more efficient and the business more agile.

Enhanced value realization with business and IT alignment – we align IT and business priorities by leveraging outcome based end-to-end SLA accountability.

Transformation inflight – we offer continuous support for constant improvements, transformation, and innovation.

Infosys Application Maintenance and Support services leverage Infosys NiaTM— a knowledge-based AI platform.

Infosys NiaTM empowers clients with the following:

  • Dramatically lower cost of maintenance for both physical and digital assets
  • Capturing the knowledge and know-how of people, fragmented and complex systems
  • Simplifying the continuous renovation of core business processes
  • Enabling businesses to bring new and delightful user experiences leveraging state-of-the-art technology

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