Infosys is a signatory to the UNGC and supports the protection and elevation of human rights in accordance with the UN Universal Declaration of Human Rights, the UN Guiding Principles on Business and Human Rights and the International Labor Organization’s Declaration on Fundamental Principles and Rights at Work (the ILO Declaration). To achieve this, we have a strong and well-articulated Code of Conduct and Ethics, communicated to employees worldwide. Equal opportunity and fair treatment are an essential part of this Code. Our Human Rights Statement provides a broad framework to ensure that all employees are treated with respect and dignity and ensure that we do not condone human rights violations or abuses. Our Supplier Code of Conduct helps us manage and address this important aspect of sustainable business in our supply chains.
Our salient human rights issues are
- Workplace Diversity
- Health and Safety
- Data Privacy
- Sustainable Development
Our Code of Conduct and Ethics governs our inclusion strategy. A key tenet of the code of conduct and ethics is respecting each other through creating an equal opportunity workplace, ensuring equal pay for equal work, free of discrimination and harassment. We do not discriminate or allow harassment on the basis of race, color, religion, disability, gender, national origin, sexual orientation, gender identity, gender expression, genetic information, military status or any other legally protected status.
Read more on Infosys ESG report 2021 - 22.
Infosys is committed to providing a safe and positive work environment. In keeping with this philosophy, the organization envisages an open-door policy. Employees have access to several forums where they can highlight matters or concerns faced at the workplace. This is achieved through a well-established and robust grievance resolution mechanism comprising ‘resolution hubs’. The Anti-Sexual Harassment Initiative (ASHI) and the Hearing Employees and Resolving (HEAR) network are designated as redressal forums for sexual harassment and workplace-related complaints, respectively. Resolution hubs adhere to the principles of natural justice, confidentiality, sensitivity, non-retaliation and fairness while addressing concerns. The concerns are handled with a lot of sensitivity, yet ensuring timely action and closure. A detailed investigation process ensures fairness for all involved, with an opportunity to present facts and any material evidence.
Read more on grievances in our Business Responsibility Report 2021, a part of Annual Report 2022.
Health and Safety
Providing a safe, healthy and environment-friendly workplace is one of the prerequisites for conducting business responsibly. Ozone, Infosys’ Health, Safety and Environmental Management System (HSEMS) has evolved into a robust management system guided by requirements from multiple stakeholders, including clients, internal customers, vendor partners, law enforcement and regulatory bodies, and the communities in which we operate. We adhere to all applicable regulations globally and have implemented the ISO 45001:2018 standard.
Read more in ‘Occupational Health and Safety’ section of Infosys ESG report 2021 - 22.
World over, privacy is increasingly being recognized as a fundamental human right, more so in the hyperconnected digital society, and several nations in last few years enacted data privacy regulations or strengthened their existing laws to make organizations accountable for data privacy. Infosys’s commitment towards data privacy is demonstrated by the fact that it is one of the few organizations in the world to setup a dedicated independent data privacy function a decade ago. With DPO’s direct reporting to the Board, Infosys ensures there is absolutely no conflict of interest in DPO playing an effective role to ensure privacy of its employees, candidates, visitors, customers, and other stakeholders, according to applicable data privacy regulations across the globe, including but not limited to GDPR, CCPA, LGPD, both as a data controller and processor. The DPO besides working closely with various stakeholders to ensure deployment of appropriate privacy controls, also handles data subject rights and data breaches. In Jan 2020, Infosys became one of the first companies in the world to have receive accredited ISO 27701 certification on privacy.
Read more in ‘Data Privacy’ section of Infosys ESG report 2021 - 22.
Infosys has always put sustainability at the heart of its business approach. Our ability to fulfill and exceed our responsibility to our stakeholders today and tomorrow is a testament to our commitment. In 2020, we launched our ESG Vision and Ambitions for 2030 to shape and share solutions that serve the development of businesses and communities.
Read more in Infosys ESG Vision 2030