Most enterprises of today have already embarked on some type of a digital journey. It is no longer 'if or when,' but 'what and how fast.' Every company has a digital vision and a strategy for realizing this vision. However, this is not enough as implementing an enterprise's digital strategy requires cutting-edge technology. Enterprises require technology that can not only fulfill their business needs, but also be implemented, operated, and maintained in a very cost-effective manner.
The evolution of the connected consumer is forcing companies to adopt newer ways of working. Marketers are being pressurized into delivering quantifiable business results. The pace of advancement in software, cloud computing environments, and big data solutions is forcing both IT and marketing executives to make difficult choices.
Yet these developments also create opportunities for companies to differentiate themselves from their competitors – most notably in customer experience. This is evident in companies that are improving their NPS and CAST scores year over year. Clients are looking up to Infosys for advice in technology-related decisions and help transform their companies into digital leaders.
Infosys implements a wide range of delivery platforms that represent industry-leading software suites such as SAP, Oracle, IBM, Adobe, and Salesforce. We offer solutions that include:
- Customer relationship management (CRM)
- Content production
- Content management
- Digital marketing
- Banking systems
Infosys also implements its own proprietary delivery platforms in a managed service model, hosted both on cloud and on premise environments. Infosys delivery platforms are used by companies across industries such as financial services, insurance, retail and CPG, life sciences, manufacturing, and telecom. They are deployed in the US, Europe, Japan, Australia, and India.
Infosys Management Consulting Services integrates strategy, process, and organizational change activities with each delivery platform into implementation projects that assure solution adoption, operational delivery, and successful realization of promised benefits.