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Infosys Consulting

Service Offerings

Information strategy and governance

More and more companies recognize the increasing value of data and insights within the organization and also along the value chain. Alignment of the information strategy to this recognition is therefore a key first step to realize the appropriate value.

Infosys Consulting supports you in defining a holistic strategy, incorporating data, analytics and content, as well as the different elements of a strategy such as directions, organization, governance, processes and technology. Services we offer:

Sub-Service Offering for “Information strategy and Governance”

Overall information strategy

Business challenge

Many organizations fall short of meeting their strategic goals because the information they need to make the appropriate choices is not available to them. They waste far too much time and money stitching together information that nobody trusts or uses. Even though they invest a considerable amount of money in business intelligence and data warehouse software, they still do not get the information they need.

Service offering

Information strategy is the first step towards aligning the organization’s information-needs with their strategic ambition.

  • Strategy delivers a prioritized roadmap of transformational activities informed by our understanding of the strategic value and delivery challenge
  • Implementing the roadmap delivers the information and capabilities needed to support the organization’s business strategy

Execution

The information strategy consists of a number of interlinked streams:

  • Business strategic assessment – Captures the organization’s strategic objectives and priorities, using a number of propriety methods: Infosys VRM personas and prioritized business scenarios, and determines their relationship to the underlying business model.
  • Capabilities maturity assessment – Captures and prioritizes information-needs that are required to support the strategic objectives, and identifies the mapping to processes, organization and business applications.
  • Roadmap – Develops recommendations and secures stakeholders’ buy-in to the transformational roadmap.

Value

Gain strategic information alignment by:

  • Identifying the strategic information drivers
  • Providing guidance on making the most out of your investments
  • Identifying the next wave of critical information-driven business opportunities

Decision making effectiveness:

  • Unlock business value by making the best possible use of their information assets and by fixing current information management performance issues

Improved organization ability to deliver information, measured in:

  • Increased business agility
  • Reduced total cost of ownership (TCO)
  • Improved time-to-market
  • Increased information consistency and accuracy

Sub-Service Offering for “Information Strategy and Governance”

Information architecture strategy

Information architecture strategy provides valuable information that drives insights on problems to fuel business processes. It optimizes the way an organization utilizes its applications to store its information assets which can be shared and used for effective decision-making.

Outputs

  • Information strategy definition – Which way are we going?
  • Information architecture framework – How are we going to get there?

Execution

Our information excellence framework articulates the elements required to deliver the right information to the business, to drive effective decision making. It uses the following key components within an organization to drive and implement the information architecture strategy:

  • People
  • Data
  • Process
  • Applications
  • Information
  • Technology

Value

Key value drivers being addressed by our offering:

  • Increases competiveness by linking information to actions
  • Information is structured effectively and is easily accessible so as to provide meaningful business decisions
  • Drives key performance indicators to increase market share
  • Links key information domains across the enterprise to provide consistent answers that helps solve business problems

Sub-Service Offering for “Information Strategy and Governance”

BI strategy, governance and organization

Business challenge

Business intelligence can bring real benefits to an organization, but with hundreds of competing vendors and applications to choose from, and the added complication of cloud-based solutions vs. on-premise offerings, how can a company determine what combination will best meet their needs?

Service offering

  • BI strategy, governance and organization bring together the process of planning the deployment of a BI solution with the design of the organization to support and maintain it; and also the processes and procedures that will be used to govern and control the BI landscape
  • The process is accelerated by our BI Maturity Model, Value Realization Methodology (VRM) and Information Excellence Framework

Execution

  1. Current state assessment : Stakeholder interviews and workshops to determine business needs and drivers.
  2. Envision : Hypothesis development based on the assessment results.
  3. Gap analysis : Determine the gaps between the current state and proposed solutions.
  4. Business case developmen t: Estimate the business benefits of adopting the proposed BI solutions.
  5. Planning and sequencing : Select and prioritize the solutions based on delivered benefits.

Value

The roadmap produced by the strategy process contains a plan to enable the organization to adopt BI processes, technology and governance procedures, to deliver the benefits identified by the business cases that were developed during the exercise.

These initiatives are based on the business requirements elicited from the stakeholders and are designed to generate value through the transformation of information into insight and action, at all levels of the organization.

Service Owner

Europe

Erik van Haaren

Erik van Haaren, Partner

Americas

Prasad Vuyyuru

Prasad Vuyyuru, Partner

APAC

Rod Gallagher

Rod Gallagher, Partner

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