Infosys Consulting



Industry Offerings

Big Data / Analytics for Utilities

The proliferation of the smart grid and smart meters, coupled with enhanced asset tracking, is generating large volumes of data. Utilities companies are working towards turning this data into meaningful customer and operational insights. These insights can shed light on many issues in areas such as predictive maintenance, customer segmentation and demand response analytics.

While data storage and security is paramount, incorporating advanced analytics to enable real-time decision making is the key to success. Analytics can also play a crucial role in transforming out-of-date processes and driving innovation. The chief areas of focus for utilities companies include:

  • Reducing operational costs and improving asset reliability
  • Obtaining customer segmentation and usage patterns
  • Ensuring customer loyalty via tailored usage programs
  • Optimizing the management of energy demand

Our Offering

Infosys Consulting partners with utilities companies to enable realization of the substantial benefits possible through Big Data / Analytics. Our offerings include:

  • Selection and implementation of Big Data/Analytics platform
    • Strategy and policy implementation for data acquisition, storage and security
  • Customer segmentation and engagement analytics
  • Asset performance analytics
  • Demand Response analytics

Offering Owner

Sandip Bhattacharya Sandip Bhattacharya, Senior Principal

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