Industry Offerings

Big data / Analytics for utilities

The proliferation of the smart grid and smart meters coupled with enhanced asset tracking is generating huge volumes of data. Utilities companies are challenged to turn this data into meaningful customer and operational insights. These include predictive maintenance, customer segmentation, and demand response analytics.

While data storage and security is paramount, incorporating advanced analytics to enable real-time decision-making is the key. Analytics can also play a key role in transforming out-of-date processes and driving innovation. The key areas of focus for utilities companies include:

  • Reduction of operational costs and improved asset reliability
  • Customer segmentation and usage patterns
  • Customer loyalty via tailored usage programs
  • Optimized energy demand management

Our Offering

Infosys partners with utilities companies to enable realization of the substantial benefits possible through big data / analytics. Our offerings include:

  • Selection and implementation of big data / analytics platform
    • Includes strategy and policy implementation for data acquisition, storage, and security
  • Customer segmentation and engagement analytics
  • Asset performance analytics
  • Demand response analytics

Offering Owner

Pete Punwani, Partner – Utilities

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