Automotive Trends and Challenges 1. Next generation supply chain Reduce costs and streamline logistics Transparent supplier relationships continue to be a strategic initiative that is driven by global trade management (GTM). Enterprises are looking to reduce cost by streamlining supply chain resourcing, capacity planning, transportation, and trade compliance. Read more Infosys Consulting uses logistics assessments to identify opportunities that can improve shipping performance, optimize logistics, enable supply chain integration, and improve systematic efficiencies, thereby reducing cost. We integrate regulatory and technology solutions that reduce risk and minimize penalties by ensuring comprehensive compliance. Drive supply chain efficiencies with aggressive automation Enterprises want to increase value from supply chain management by enabling Internet of Things (IoT), micro segmentation and artificial intelligence. Infosys Consulting combines leading technology and business transformation expertise to develop and implement digital supply chain strategies. We help clients harness new technology applications that increase productivity, reduce cost and provide better visibility across the digital business landscape for better decision-making. 2. Service parts management Create value by delivering service faster As competition increases there is a pressing need to deliver better customer service with faster issue resolution time. Infosys Consulting provides an assessment for supply chain optimization to identify opportunities that increase value across all nodes of the supply chain from supplier to the end-customer. Read more Need for automation to reduce cost Organizations are facing increased pressure to reduce inventory while retaining service level agreements. This requires better collaboration across processes along with automation of service parts processes such as planning, forecasting, logistics, and execution. We leverage best-in-class tools such as SAP service parts management for complex supply chain optimization enterprise resource planning (ERP). We also deliver assessments to ensure complete supply chain visibility and accurate parts data, thereby enabling accurate planning, forecasting and early detection of stock-outs. 3. Warranty management Depleting expert pool and system disparity creates errors in processes The rules, processes and account determination for warranty of parts are different across regions, making system maintenance difficult and resulting in errors. Non-enterprise systems are unable to support changes to the prices of parts under warranty, resulting in inaccurate data correlations for spend analysis, quality management, supplier data, etc. Read more Further, most enterprises handle accounts payable on a monthly basis. These month-end closures can be challenging and complex and result in large amounts of money being grouped into a general offset account at the end of the month. Additionally, the alarming trend of increased attrition among OEM subject matter experts (SMEs) increases the risk of manual errors and lack of adequate knowledge within the above processes. Infosys Consulting leverages tools to enable seamless warranty management such as: Current state analysis that targets priorities within the complete warranty value chain Assessment of current warranty management scenario with modern and best-of-breed solutions End-to-end system implementation and integration services 4. Connected vehicle technologies Respond quickly to customer demand for advanced features Advances in connected vehicle technologies have created new opportunities for the automotive sector. As customer demands evolve, automotive manufacturers must adapt faster to provide services with the best customer experience. Read more Infosys Consulting empowers clients to engage in co-creation and innovation while launching telematics product offerings. These offerings enable clients to enhance the customer experience, capitalize on new business models, improve product innovation, drive new insights, build a scalable architecture, and bring new products to market faster. Connected vehicle technologies demand innovative models The current technology development process is slow, leading to long lead times. Organizations need new revenues models that drive value through flexibility and innovation in design such as connected vehicle technologies. Infosys Consulting analyzes and develops business requirements for new revenue models along with a data-driven metrics system to measure value-addition. We leverage technology consultants to rapidly prototype ideas for quick viability checks and faster technology development cycles. 5. Core receivables and finance Business transformation within finance and supply chain management ERP has enabled systematic processing, shared services, workflow, reporting/analytics, and add-on services such as e-Invoice and tax bolt-on, thereby reducing cost and increasing efficiencies. Read more However, the introduction of foreign currencies, international regulations, etc., poses challenges to people, processes and systems within account receivables and finance departments. These departments are under pressure to improve accuracy, compliance and ensure timely month-end closures. Such changes have also led to improvements that yield benefits such as intercompany accounting, leaner shared services, visibility into global customer accounts, lower days sale outstanding (DSO), and netting to reduce write-offs. In future, such improvements will extend beyond finance departments. A closed loop information system that fosters sharing across finance, sales, operations, and manufacturing will enable transparency and actionable data to improve revenue and customer service while creating opportunities to optimize costs. Finance personnel will move beyond collecting, aggregating and assembling data to providing valuable business insights. Infosys Consulting helps organizations transform core receivables and finance processes into drivers of revenue, thereby reducing cost and generating higher value to the business. We leverage in-depth expertise in the finance industry along with business transformation and technology experience to create customer-specific strategies for our clients. The introduction of in-memory computing and columnar next-generation database architecture is disrupting how businesses view the existing limitations and constraints on technology. Our expert consultants help clients understand and implement next generation technology for successful business and technology transformation programs. Our strategy enables personnel transformation, thereby helping organizations retain the valuable skill sets and talent that are a key differentiator to the business. IoT can turn SCM into value-creator Supply chain management (SCM) will transform into a value creator and enabler with technologies such as the Internet of Things (IoT), micro segmentation and artificial intelligence. Infosys Consulting helps clients develop a technology strategy for future supply chain management along with a value model that is customized to meet client-specific needs.