The client is one of the largest banks in Ireland. They wanted to enable next-gen features on their mainframe application in order to improve operations. Infosys was brought on to upgrade the existing application. Engaging with us has helped the client automate account maintenance including simultaneous multiple account updates and audit trail recording, which has improved accuracy and customer service.
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Modernizing the core for automated operations
Automated account maintenance
Enabled simultaneous updates of multiple accounts
Accurate record maintenance with trail recording
Generated customer notices, thereby improving customer communication