Infosys- Digital Bank Transformation

Infosys has been profiled in the NelsonHall Digital Banking research for 2020. The profile focuses on various aspects of digital banking space embarked upon by Infosys – from the proprietary solution-based approach taken by Infosys towards digital enablement, Infosys’ key offerings in this space, delivery capabilities & partnerships, the key markets served and the strategy going forward.

Infosys Digital Banking services helps traditional and emerging financial institutions drive truly digital transformation to achieve frictionless customer experiences, larger ecosystem play, insights–driven interactions and ubiquitous automation - the range of services spanning across consulting, design, deploy, hosting, and BPS.

Andy Efstathiou, NelsonHall’s Director of Banking Sourcing Strategies, identifies that Infosys has major strengths in the digital banking enablement space:

  • Infosys owns key proprietary solution platforms, which are modularized and able to be enhanced with digital capabilities
  • A large onshore delivery presence which is being grown rapidly and enhanced with training services for client staffs and its own staff
  • Large ecosystem of partners to develop new functionality. Infosys has a large budget for investing in emerging FinTech vendors
  • Design consultancies with experience across multiple consumer industries, including BFS

Please click here to read the profile.

NelsonHall Vendor Evaluation & Assessment Tool (NEAT) analyzes the performance of vendors offering digital banking services. This tool allows clients to assess the capability of vendors across a range of criteria and business situations and identify the best performing vendors overall, and with a specific focus on professional services, hosted/SaaS delivery, and support for new digital business models