Infosys enhances client relationship for Rabobank
Servicing clients from farm to fork is a tough business.
Alexa Glynn, Head of IT Systems, Rabobank, ANZ, talks about the bank’s focus on being digital where it matters and human where it counts. Rabobank, a bank that stared with the belief of providing fair access to finance for the rural community of farmers, doesn’t have an ambition to replace the relationship it shares with its clients with technology.
Keeping this thought at the forefront, the bank was looking for a solution towards maintaining the data of the diverse entities and presenting it in consumable formats. This was done so as to handle the diverse needs of the businesses in a manner that tailors to a specific kind of business. Watch how Infosys leveraged a design thinking based approach so as to add value through technology and digital based solutions.