- Financial Services
Infosys has been rated #1 in HFS Top 10 Banking and Financial Services (BFS) Sector Service Providers 2019 in which HfS assessed and rated the industry-specific service capabilities of service providers across a defined series of innovation, execution, and voice of the customer criteria.
The rating showcases Infosys’ maturity across Banking, Capital Markets, Risk & Compliance and all other BFS cross functions. Infosys secured the highest score for innovation & collaboration, delivery excellence and talent management. HFS also recognized our ability to support BFS firms to embark upon their end to end digital transformation and also on our focus to build long-term relationships with clients.
“More than a decade after the global financial crisis, banking and financial services (BFS) firms continue to struggle with profit and revenue growth. The role of service providers has consequently shifted from support vendors to enablement partners, with a growing expectation to deliver a curated mix of IT capabilities and business domain knowledge that achieve business results and return on digital transformation investments.” — Elena Christopher, Research Vice President
About HFS Top 10 Banking and Financial Services (BFS) Sector Service Providers ranking 2019
The 2019 HFS Top 10 Banking and Financial Services (BFS) Sector Service Providers report examines the role service providers play in the evolving BFS industry. HFS assessed and rated the industry-specific service capabilities of 26 service providers across a defined series of innovation, execution, and voice of the customer criteria. The report highlights the overall ratings for all 26 participants and the top five leaders for each sub-category. This report also includes detailed profiles of each service provider, outlining their overall and sub-category rankings, provider facts, and detailed strengths and weaknesses. The report focuses on industry-specific capabilities for the high-tech sector, as defined in HFS’ BFS value chain. It does not focus on horizontal IT or BPS services such as application management or finance and accounting outsourcing, which may be delivered to BFS clients.