As a result of a large- scale merger, one of the biggest utility companies in Europe, which primarily focuses on energy networks and energy infrastructure and provides innovative solutions for 50 million customers, faced an immediate need for unified workplace solution that could offer its 80,000+ users a secure and seamless hybrid work experience.
Instead of taking the traditional route of migrating and integrating all resources of the newly acquired company with the existing on-premises solutions, they recognized this as a timely and unique opportunity to create a next-gen, truly hybrid modern workplace, reimagining the employee experience by leveraging the power of the cloud.
The merger of two large entities, created an urgent need for solutions that could drive seamless collaboration for the teams as well as harmonize the disparate IT infrastructures:
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Infosys, with a deep understanding of enterprise needs, partnered with Microsoft to set up a Modern Hybrid Workplace for the client, leveraging the Modern Endpoint Management and Security capabilities of Microsoft365.
Infosys, in partnership with Microsoft, greatly influenced the work, workplace and workforce experience, by building a next-gen truly hybrid workplace with specialized focus on modern workplace. Infosys proposed a blueprint-based approach for the new workplace environment. This approach ensured a methodical track-wise design and implementation of:
Modern Workplace experience
Modern Workforce experience
With great focus on human-centric experience, we are continuing to deliver a successful workplace transformation that promotes agility, resilience, and constantly enhanced experience for all the stakeholders.
Cloud-first and native:
enabling the workforce to leverage the flexibility offered by the M365 solutions, which ensures that they can work securely and seamlessly, agnostic of place, time, and device
Enhancing end-user experience:
the unified and modernized platform provides a workplace environment with freedom of device and a choice of platform to work with ease and simplicity
Driving digital culture shifts:
best -in- class workplace enabled the adoption of the digital mindset.This, in turn is driving the user experience through access to self-service and self-help
the multiple tangible benefits that the enterprise is experiencing includes improved IT efficiency, low security risks and efficient utilization of licenses translating to lower harmonization cost.
Increased operational efficiencies:
through our automation with reduced turnaround cycle time