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Delivered a unified and integrated platform for front-end and back-end operations of a US based Applied Geosciences Firm & Energy Advisory.

The client had disparate, non-scalable, non-standard processes for managing their business functions and operations across geographies. They also needed help in exiting TSA quickly and decouple from the interim service provider.

Key Challenges

  • Need for common software for all the business operations in all geographic locations and do away with data duplication and inaccuracy
  • Required scalable & unified platform for all business processes – to unlock business value through efficient operations in long term, while reducing business-risk in the short term
  • Needed help in exiting TSA quickly to decouple from the interim service provider

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The Solution

Unified and integrated platform for front-end and back-end operations leveraging D365 FO and D365 CE across 15 geographies

  • Replaced SFDC and JDE with D365 F&O and CE providing a single platform to consolidate business processes in an ITaaS model
  • Redesigned niche processes for critical functions across Finance, Operations and Customer Experience, reducing reconciliation efforts
  • Phased approach to implement solution across geos with least down time

Unified and integrated platform for front-end and back-end operations leveraging D365

50% reduction in vendor payment cycle time by integrating with banking portals

30% reduction in credit collection process and period close by 2-3 days every month

Reduced time for consolidation and reporting by 15%

Benefits

Improved efficiency by enabling opportunity creation in D365 CE eliminating redundancy and also provided real-time data intelligence

Enhanced productivity and collaboration - anywhere, anytime, on any device

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