Delivered a unified and integrated platform for front-end and back-end operations of a US based Applied Geosciences Firm & Energy Advisory.
The client had disparate, non-scalable, non-standard processes for managing their business functions and operations across geographies. They also needed help in exiting TSA quickly and decouple from the interim service provider.
Key Challenges
- Need for common software for all the business operations in all geographic locations and do away with data duplication and inaccuracy
- Required scalable & unified platform for all business processes – to unlock business value through efficient operations in long term, while reducing business-risk in the short term
- Needed help in exiting TSA quickly to decouple from the interim service provider
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Talk To ExpertsThe Solution
Unified and integrated platform for front-end and back-end operations leveraging D365 FO and D365 CE across 15 geographies
- Replaced SFDC and JDE with D365 F&O and CE providing a single platform to consolidate business processes in an ITaaS model
- Redesigned niche processes for critical functions across Finance, Operations and Customer Experience, reducing reconciliation efforts
- Phased approach to implement solution across geos with least down time
Unified and integrated platform for front-end and back-end operations leveraging D365
50% reduction in vendor payment cycle time by integrating with banking portals
30% reduction in credit collection process and period close by 2-3 days every month
Reduced time for consolidation and reporting by 15%
Benefits
Improved efficiency by enabling opportunity creation in D365 CE eliminating redundancy and also provided real-time data intelligence
Enhanced productivity and collaboration - anywhere, anytime, on any device
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