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Infosys Modernizes HR System for a School District in the United States

CASE STUDY

Infosys Modernizes HR System for a School District in the United States

A school district with a network of 143 schools, having more than 10,000 employees and 55,000+ students, sought to replace a paper-based HR system to engage and retain its digital workforce.

Infosys implemented an advanced enterprise HR platform to streamline and automate HR processes.

Key Challenges

The school district faced several issues with its existing HR system:

  • Legacy system necessitated an urgent update
  • Paper-based system required manual intervention
  • Lacked self-service and on-demand employee access

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The Solution

Implemented a simplified HR system to empower employees with self-service features

Infosys implemented a modern HR platform by deploying the SAP SuccessFactors suite. Our solution offers a convenient employee experience in the HR ecosystem across recruitment, administration, and payroll. It leverages SuccessFactors modules of Employee Central, Employee Central Payroll, Recruiting, Onboarding, and the Workforce Planning solution.

Our team undertook a business blueprint exercise to understand existing business processes and system requirements. It enabled us to match K-12 business scenarios with SuccessFactors' out of the box offerings and design product extensions to meet unique K-12 needs such as concurrent employment, position management, annualization, deferred pay, and other payroll-related complexities.

We ensured superior data collection and de-risked data conversion by deploying proprietary tools such as the Infosys Data Services Suite (iDSS) and PeopleSoft to SuccessFactors Accelerator for advanced data analytics.

Implemented a simplified and best in class HR system

  • Seamless transition of legacy payroll
  • Ease of data collection, conversion, and analytics
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Benefits

Enhanced Learning Experience

  • An integrated HR ecosystem
  • Enhanced customer service to sites and central offices