Capital markets firms are increasingly embracing emerging technologies to accelerate business transformation, enable innovation and customer centricity by leveraging the information advantage. Business is focused on enhancing market share, reducing cost, prudent risk management and improving client experience by redefining business and operating model through Digitalization. IT is responding to the business imperatives by identifying use cases to effectively leverage the power of technologies such as AI/ ML, RPA, NLP and Cloud based solutions.

The capital markets industry has taken several affirmative steps in its digital transformation journey amidst challenging business environment (industry consolidation, changing client behavioral patterns & economic turmoil due to global pandemic). Industry is focusing on enabling culture to adopt to the Agile & DevOps ways of working, where the key success factors are higher collaboration between business & IT and adoption of lean practices to reduce time to market through increased business agility. Infosys has a well-established capital markets practice that brings together domain knowledge, technology expertise and delivery capabilities to help our clients in their digital transformation journey.

Embrace highly scalable and easily integrated IT solutions for capital markets

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Implement highly scalable, secure target IT architecture that helps clients adopt to the change, be leaner, and achieve business agility. Infosys leverage its key competencies to successfully deliver digital transformation programs for the clients in capital markets domain.

  • Business understanding & insights
    • Large pool of domain consultants (500+) with in-depth understanding of the client business
    • Dedicated Product competency CoE’s for key products relevant to capital markets industry
    • Learning and knowledge management platform dedicated for capital markets domain
  • Solutions and frameworks
    • Solutions and frameworks built to accelerate the business transformation for our clients.
    • Pointed solutions to expedite value delivery in the SDLC (Dev., Testing, Data migration etc.)
    • Infosys suite of products for implementation of cloud, AI/ML solutions
  • Delivery excellence
    • Infosys Agile™ and Infosys Agile Global ™ framework for driving business value delivery
    • Proven experience in delivering large digital transformation programs for our clients
    • Proven experience working across service delivery models with mature BCP capabilities

Infosys Capital Markets Tools & Accelerators

  • Signzy uses real-time, Artificial Intelligence and Machine Learning to help Banks and Financial Institutes to speed up the end-to-end Digital On-boarding of clients and Digital KYC process to streamline the existing process and reduce fraud risk and TAT for the clients.
  • Ontotext - Compliance, KYC and policy management
  • Stardog - A single platform that provides a comprehensive view of firm-wide parties, transactions, accounts, exposures and various interrelated risks in order to power a range of use cases from regulatory compliance to Customer 360 to fraud detection
  • Chartiq - Charting and technical analysis solutions for capital market.

Challenges & Solutions

Need for specialized knowledge base in the capital market domain and products supporting key business processes.

  • Infosys has dedicated Centre of Excellence (CoE)– BA CoE, Risk & compliance CoE, Regulatory CoE, Data CoE and product CoE. These teams help larger technology delivery organization.
  • Infosys Wingspan ™ platform has rich domain content and certifications relevant to the client business and technology. Infosys invests in training of its staff on COTS products based on the client requirements

Effective transformation of business in a changing environment need adoption of digital technology, (Social media, analytics, cloud, AI/ML, Block Chain etc.).

  • Infosys proposes its IMPACT™ and VRM™ framework to handle end-to-end business transformation based on the client’s strategic priorities.
  • Infosys takes the ownership of end to end delivery of business transformation and ensures no disruption of business.

Large transformation programs often pose multiple challenges during execution on account of evolving business environment, changing priorities.

  • Infosys works in collaboration with all stakeholders in outlining the transformation roadmap, institutes robust governance mechanism to ensure complete transparency during the engagement.
  • Interim demos to business stakeholders to ensure all the stakeholders are on the same page and reprioritization can be done considering evolving business requirements.
  • Infosys ensure that the program level KPIs are automatically captured and Governance is supported by data that reflects the ground reality.