Overview
Regional banks and credit unions, with their purpose-driven banking, are imperative to the U.S. economy. They comprise the majority of U.S. banks and are often the only local source of banking for rural communities and small businesses. Often offering the same services as the nation’s leading banks, they prioritize community connections in a rapidly changing world and support the vast majority of the country’s banked population.
Customers today are increasingly diverse and digitally savvy, driving regional banks and credit unions in the U.S. to rethink their approach. These institutions currently face the challenge of modernizing outdated systems while striving to meet evolving customer expectations. Balancing personalized service with the need for innovative, scalable, and cost-efficient solutions is crucial for long-term success in this rapidly changing landscape.
By embracing innovation and transformation through AI-driven solutions and a unified digital strategy, these organizations can modernize their technology, optimize their operations, exceed customer expectations and meet their strategic objectives of growth and efficiency.
At these critical crossroads, Infosys is the trusted partner, guiding regional financial institutions through their transformations, helping them create new platforms, leverage shared service models, and maintain cost efficiency.
Insights
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How we can help
Infosys delivers innovative solutions to help regional financial institutions transform their business and technology, driving enterprise-level efficiencies while ensuring exceptional experiences for their customers.
At Infosys, we recognize the unique needs and constraints of each financial institution. We offer customized, modular solutions that enable regional banks and credit unions to undertake a made-to-order transformation, preserving their purpose and mission while accelerating modernization and its efficiencies – whether through the adoption of cutting-edge technologies, or through overhauling business process operations to improve outcomes while reducing costs.
Most importantly, by leveraging our domain expertise along with our technology and operations expertise and innovation focus, we help regional financial institutions to become resilient, agile, and innovative themselves.
Build a Robust Foundation
- Core banking modernization
- Cloud migration services
- API integration
- Open-source, cloud native technologies
Enhance Security and Compliance
- Cybersecurity frameworks
- Real-time threat detection
- Automated compliance reporting
- Fraud detection systems
Drive Efficiency and Growth
- AI-driven insights
- Process automation
- Drive cost efficiency across technology and operations
- Transaction-based engagement modeling
Our Offerings
Digital Banking Solutions
- Digital onboarding
- Omni-channel banking
- Self-service enablement
- Open banking
- Real-time payments
Lending and Financial Management
- Mortgage
- Consumer lending
- Personal financial management
- Commercial lending and treasury services
Core Banking and Analytics
- Core banking systems
- Consumer banking analytics
- Account/Transaction reconciliation
Branch and Transaction Services
- Next generation branch banking
- Pricing, billing, and charges
Data Center Operations
- Management, migration and modernization
Infosys Platforms
- Infosys Finacle
- Virtual account management
- Transaction reconciliation system
- Stater integration
- Moss integration
Infosys AI Platforms
- Infosys Applied AI
- Infosys DevOps Platform
- Infosys LEAP
- Cognitive Automation Studio
- AINext
- Infosys Cortex
