Finding the right partner
All this underscores the urgency and opportunity for retirement services providers to invest in innovation. To avoid becoming the dial-up of the retirement industry, organizations must embrace a digital transformation agenda to ensure they are providing a compelling offering that fits the market and delivers on their mission. The good news is that the industry primed for it – nearly 90% of retirement services providers we surveyed said they are positive about the industry’s ability to transform. However, transformation can be complex, and there’s no one-size-fits-all solution.
And while an end-to-end digital transformation can take several years to fully implement, a well-orchestrated strategy can deliver efficiencies within a few months. There is often low-hanging fruit that can be plucked quickly with bots, automation, and right-shoring. Making steady improvements month to month means the benefits add up quickly. Moreover, these incremental operational efficiency savings can be used to fund the next round of transformation. It’s a way to self-fund efficiencies over a multi-year period while building a well-oiled service.
An important part of this journey is having the right technology partner – one that can help identify a firm’s unique priorities and build a custom solution that delivers tangible results quickly; one that understands these technology challenges in the context of retirement services and how they fit into the broader financial services business; one that can offer custom designs and solutions for any need, whether that’s getting a data and analytics engine up and running, overhauling an entire record-keeping platform, or serving as the strategic integrator to help get the most out of one’s current platform. At Infosys, our retirement expertise extends globally from our senior leadership on down and is combined with an unparalleled breadth of technology services. Whatever your need, Infosys can be that strategic partner to help you find the right solution for your business.