Date: September 12-14, 2023
Venue: Moscone Center, San Francisco
Booth no.: 300
Event Overview
Infosys is a leading provider of Salesforce consulting and advisory services. As a part of Infosys Cobalt, we help enterprises across industries and channels achieve their business objectives. Our services are reinforced by our capabilities and offerings in driving outstanding customer experience across the world. These services are bolstered further by our local presence in Europe with Fluido, and in North America and Australia with Simplus.
This year, our theme for Dreamforce is ‘Scale New Summits with Infosys Salesforce Services’. We empower enterprises to create meaningful connections and enrich customer experiences. With our advanced concept-to-creation capabilities built on a foundation of AI, data, and CRM offerings, we deliver hyper-personalized, immersive, proactive, predictive, and memorable human experiences. Our additional strategic acquisitions in this space including WongDoody, Blue Acorn iCi, Oddity, BASE life science, and Panaya reinforce our capabilities and solutions. Partner with Infosys to leverage the full potential of the Salesforce ecosystem and transform your business into a highly responsive, connected, and insights-driven live enterprise.
The theme has two dimensions:
- Scale New Summits with Reimagined Human Experiences: With Infosys by your side, you can elevate and transform your customer experience journey across all devices and touch-points while being future-ready and mindful of sustainability.
- Scale New Summits with Self-Funded Accelerated Transformation: Powered by the Infosys Cobalt and Infosys Topaz platforms, solutions, and offerings, with AI and Gen AI capabilities, we help enterprises take the cost out of their Salesforce-IT ecosystem to fund and accelerate transformation.
Key Takeaways
Visit our booth to hear from leaders and industry experts on:
- Ways to bring customer experience to life with new business models
- The role of technology to achieve agility with improved operational efficiency and enhanced customer-centricity
- How Infosys has leveraged Salesforce to help clients run industry-leading CX initiatives and navigate growth during these unprecedented times
- How to amplify customer lifecycle management across all digital touchpoints.
Content Sessions
Session 1
Title:
Connect with Telcos on Salesforce
Abstract:
Join us for an exclusive closed-door breakfast reception and meet with your peers from the telecom sector. This event will enable you to get clear insights into initiatives that leading telcos have undertaken leveraging Salesforce.
Time:
8:00 AM - 9:30 AM PT
Location:
Canopy by Hilton Hotel
Session 2
Title:
Theatre: Turbocharge your transformation using Gen AI & Infosys Topaz
Abstract:
AI-first mindset is the future of digital transformation. Learn how to create differentiated value proposition in this emerging space with Infosys Salesforce Gen AI solutions and offerings.
Speaker:
Anjali Yadav, AVP, Unit Client Solution Head, Infosys
Time:
9:00 AM - 9:20 AM PT
Location:
Campground - Moscone South, Theater Three
Session 1
Title:
Leadership Keynote – Insights from Executives Driving Innovation
Abstract:
Join us for a keynote and Q&A panel discussion exclusively for leaders in charge of spearheading innovation. We will meet over breakfast for an insightful conversation about the challenges as well as unique solutions that drive innovation with data management, AI, and more. Get insights from executives driving innovation in top global organizations.
Time:
8:30 AM - 10:30 AM PT
Location:
The Social Restaurant, Canopy by Hilton Hotel
Session 2
Title:
Theatre: Infosys-Fluido Wealth360: Empowering Financial Choices
Abstract:
Discover how Infosys-Fluido Wealth360 empowers financial advisers to achieve success through improved financial literacy, enabling them to offer the right advice to customers.
Speakers:
Tobias Mangerich, Enterprise Salesforce CoE Lead, Fluido, an Infosys Company
Christopher Schyma, UKI Lead, Customer GTM & Digital Managed Services
Time:
12:30 PM - 12:50 PM PT
Location:
Campground - Moscone South, Theater Two
Related Reading
Overall
Customer Testimonials
Webinars
About us
Infosys is a leading Salesforce Global Strategic and Summit Partner that brings exceptional expertise and innovation through the platform to clients across the world.
Infosys empowers enterprises to create meaningful connections and enrich customer experiences beyond moments that matter. Our acquisition of WongDoody, Fluido, Simplus, Blue Acorn iCi, Oddity, and BASE life science further reinforce our capabilities and offerings.
We leverage innovative multi-cloud solutions and unique industry-specific IPs to tailor our services to each organization. With our capable consultants across 50 countries, and a high, steadily-rising CSAT score, we have both the quality and quantity to support your organization’s Salesforce digital transformation objectives.
