Join Platinum sponsor Infosys at ServiceNow Knowledge 2023 as we showcase how we have helped our clients across the enterprise service management ecosystem with business transformation workflows and industry solutions to digitally transform service experience across the enterprise. Connect with our experts to understand how Infosys can accelerate your digital journey.

Experience Next in Business Transformation with Infosys Cobalt and Enterprise Service Management Café

Service experience transformation is top priority for CXOs to transform employee and end-user experience.

Every organization is providing various services to its employees, customers, and partners with a focus not just to transform but also automate IT, non-IT or business functions such as Customer Service, Human Resources, Finance, Procurement and Vertical applications.

Any form of business process with a workflow is up for offer as a service.

Infosys enhances these business processes by helping industry leaders transform service experience in the cloud.

Book your meeting with Infosys at ServiceNow Knowledge 2023 and experience Next in Enterprise Service Management with the Cloud.

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Enhancing the Digital Fabric of Society

Success Stories


Hear from our clients how we are enabling their digital journey with business transformation workflows across the enterprise service management ecosystem.

Experience next in cloud with industry solutions for Business Transformation

Know in depth on “the art of possibility” - combining functional ambitions, technology capabilities and digital competencies and how Infosys Cobalt digital framework with Enterprise Service Management Café speeds business transformation.

Proximus’ Back to Box Initiative in Customer Service Management

Hear Proximus’ journey of evolving customer service management with the target to simplify and standardize setup for a global approach. Learn how Proximus overcame their challenges from a technical and business point of view with the Back to the Box initiative.

Accelerate revenue growth in telecommunications

Join this interactive Think Big panel discussion with telecommunications leaders to learn how to strategize, innovate, and thrive amongst changing industry dynamics. The team of experts will share industry insights, lessons learned, and guidance on how to avoid common pitfalls when implementing transformational projects.

Transformation of IT and HR Services using ServiceNow at Cummins

Hear from Cummins about their IT and HR transformation for 60k employees globally and how it resulted in greater user experience leveraging unified platform capabilities.

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