Delivering a revolutionary digital solution for a renewable energy generator, enabling customers to gain greater control of their energy usage

Situation

Our client, one of the largest renewable energy generators in the UK and Ireland, wanted to optimize the use of renewable energy using AI, making energy more affordable for customers and easy to control. The business also wanted to lower carbon footprint and contribute to a greener planet, as well as streamline business portfolios.

Infosys Consulting helped implement a revolutionary, demand-side response solution that will help consumers and businesses gain greater control over their energy usage, reduce their bills, and contribute to a cleaner and sustainable environment by maximizing the demand for cleaner, greener energy – all while supporting the stability of the electricity grid.

Solution

• Infosys Consulting supported the transformation journey across three areas and delivered the digital transformation roadmap. This included:
  • A B2C platform for the creation of digital identities of customers
  • Technical design and interfaces to integrate with cloud and legacy application
  • A campaign manager solution to send marketing communications and capture customer consents
  • User journeys to authenticate with android/iOS application
  • Data management and data streaming for AI optimizations
• The solution promotes increased use of renewable energy through automating energy use for appliances when energy is at its cheapest.
• It empowers consumers to monitor and efficiently manage their electricity usage for their devices i.e., solar panels, batteries and electric vehicles.
• Additionally, the solution leverages cutting-edge technology to provide customers with a seamless and efficient energy management experience.
• Ultimately, Infosys Consulting helped the client to minimize energy costs, lower their carbon footprint, and improve the quality of customer service.