Driving automotive innovation with a new „car experience”

Situation

The client, a trendsetter in the automotive industry, aimed to revolutionize car ownership by introducing an all-inclusive subscription model. This new offering required a significant transformation of their financial infrastructure. To achieve this, they partnered with Infosys Consulting to implement SAP S/4HANA as their new financial backbone.

The client had an ambitious goal to launch this innovative subscription service in five new markets within a tight 12-month timeframe. To support this rapid rollout and the underlying digital transformation enabled by S/4HANA, Infosys Consulting took responsibility for overseeing the entire process. This included end-to-end process design, implementation, rollouts across the new markets, rigorous testing, comprehensive training programs, and change management initiatives for the enterprise-wide program.

Solution

A key element of the successful program delivery was the application of Infosys Consulting's innovative Hybrid Agile methodology. This approach incorporated frequent "show and tell" sessions, ensuring sustainable business adoption of the new operating model and facilitating a smooth transition to the subscription-based service.