HR transformation for retail business entity of a global energy resources client

   

Situation

The client is a multinational energy company with operations in over 45 countries. The client sought to modernize their HCM (Human Capital Management) operations and technology landscape.

Specifically, they wanted to move away from their existing, aging on-premises HCM systems to a more streamlined, cloud-based approach.

Solution

  • Deployed a simplified global-HR framework for retail.
  • Supported service blueprints based on process and product requirements, relevant LFRs, and best practices.
  • Designed and built a HR platform coupled with ADP-GV as payroll system, Azure based integrations and employee portal for countries in-scope.
  • Created a robust reporting and analytics framework for transparency.
  • Deployed and maintained a seamlessly integrated environment for data flow.
  • Managed end-to-end project lifecycle of the Workday, Salesforce & ADP platforms.
  • Implemented & embedded agile and SOX compliance framework to the operations and release management.
  • Delivered a seamless employee experience across the HCM and talent system user journeys.