Putting AI at the Heart of Musgrave

Amid shifting consumer expectations, digital disruption, and growing competitive pressures, Musgrave set out to embed AI and automation at the core of its business. The ambition was not only to adopt new technologies, but to establish the strategy, governance, and organizational foundations required to scale innovation responsibly and unlock sustainable enterprise value.

Infosys Consulting and Infosys BPM partnered with Musgrave to define its enterprise AI vision and automation strategy, design a scalable operating model, and establish the governance, capabilities, and delivery framework needed to accelerate adoption across the organization. Together, the teams helped create a blueprint for transformation spanning functions from finance and HR to procurement, marketing, and trading, while enabling the execution of high impact AI and automation initiatives. Today, this foundation is empowering Musgrave to identify, prioritize, and scale use cases at pace, foster a culture of innovation, and drive measurable business outcomes across the enterprise.

Hear from Russell Allan, Head of IT for AI & Process Automation at Musgrave, as he shares how Musgrave is turning AI ambition into measurable enterprise impact with Infosys.