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AI That Works: Customer Perspectives

  • Is your AI creating measurable business value or adding complexity?
  • How can organizations move from pilots to enterprise-scale impact?
  • What does it take to turn data into meaningful business outcomes?
  • How are leading enterprises transforming customer experiences with AI?
  • What separates successful AI adoption from stalled initiatives?
  • How can AI, data, and automation drive growth and efficiency?
  • What can business leaders learn from real-world transformation journeys?

Are you looking for answers to these questions and practical insights from leaders who are applying AI to solve business challenges and create better customer experiences?

Explore our What’s Working Now | Conversations from Dreamforce 2026 video series featuring conversations with business and technology leaders on AI adoption, customer experience transformation, data-driven innovation, and achieving measurable business outcomes through AI that works.

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