Insights - Salesforce

Video

AI-first Customer Experience Explainers

White Paper

From Base Camp to Summit: A Roadmap for AI Adoption in Enterprise SaaS - Unlocking the AI power rightfully for Enterprise SaaS

Report

Revolutionize Your Project Lifecycle with Infosys Customer Experience AI Suite for Engineering

Report

Unlock the Future of Business with Agentforce Multipliers | Customer Experience AI Suite

Blog

Contact Center Transformation for the Public Sector Organizations

Blog

Transforming Investigative Case Management in the Public Sector with Infosys and Salesforce

White Paper

Revenue Cloud 2.0: 6 Pragmatic Questions to Evaluate Salesforce’s Latest Revenue Lifecycle Management Platform

Video

Partner’s Speak: Revolutionizing Citizen Services with Infosys Laborforce and Salesforce Agentforce

Video

Leader’s Interview: Infosys' AI-Driven Salesforce Innovations

White Paper

Navigating Data Residency Regulations: Safeguarding PII Data the Right Way

Point of View

Planning for Salesforce Industries Auto Upgrades

Insights

Infosys Harnesses the Power of Generative AI for Streamlining Costs in Salesforce Engagements

View point

Redefining Retail and Consumer Goods Business Operations with Gen AI

White Paper

Customer-Centric Airlines Soar High

White Paper

Backend for Frontend: Tailoring Backend Services for Enhanced Frontend Experience in Telcos

Video

Limitless Horizons: Exploring the Art of Possible with Generative AI on Salesforce

Video

Partner Speak: Infosys and Salesforce – Making enterprises more competitive with AI + Data + CRM

White Paper

Architecting Digital Transformation Right with DevSecOps

White Paper

Planning Higher Org Limits for Salesforce

White Paper

Customer Data Migration in Salesforce-powered Telco Digital Transformations

View point

Getting It Right: The Secret Mix to Making Your Trade Promotion Work

White Paper

How Infosys Leverages Salesforce CRM to Boost Automobile Sales

View point

Digital and CRM – Evolution to Revolution

White Paper

Salesforce and Design Thinking : Empowering the Next Generation Customer Experience

White Paper

New Age Infrastructure: Why Tethered Clouds Work

Insights

Johnson Controls Partners with Infosys to Expand Global Reach of Enhanced, Mobile-First Solution Navigator Platform

Video

CX Market Musings: An Infosys Perspective on the Salesforce Ecosystem

Article

How to Use Data to Create Better Customer Experiences

White Paper

Building Change Agility and De-risking Delivery for Salesforce with Panaya Foresight

White Paper

The Era of API-first Configure-Price-Quote Solutions

White Paper

Building Digital Headquarters with Salesforce and Slack for Hybrid Workforces

Press Release

Infosys Public Services Introduces Infosys LaborForce, one of the First Cloud-native Unemployment Insurance Solutions in the Industry

Perspective

Digital Transformation of Unemployment Insurance System

Perspective

Salesforce and Infosys Public Services on Navigating Unemployment Insurance’s Strategic Shift

Event

Webinar on Next Gen of Unemployment Insurance (UI): Navigating the Strategic Shift

View point

Navigating the Complex yet Necessary Sustainability Journey

Video

Webinar: Transforming Customer Experience in a Constrained Supply Chain Environment

White Paper

Enhancing Customer Experience with AI

White Paper

A Technology Turnaround in the Retail and CPG Industry

White Paper

New Normal of the Cloud and Implications for SaaS Customer Experience (CX) Systems

White Paper

Salesforce Security: Going Well Beyond the Basics

White Paper

Accelerating Digital Transformation in the Energy Industry

Insight

Panel Discussion: Amplify Experience with Live Enterprise

Report

Infosys named a ‘Leader’ by IDC in Asia/Pacific Salesforce Implementation Services 2020 Vendor Assessment

White Paper

Next Frontier Of Marketing - “I” through “AI”

Video

Leaders Talk: Reimagine Customer Experience with SaaS Platforms

Article

A winning strategy to migrating enterprise apps to the cloud – Article on CIO.com

Analyst recognition

Salesforce clients must recognize Infosys’ growing Salesforce capability – PoV by HfS

White Paper

CRM – Digital Transformation Driven or Digital Transformation Driver?

Report

Behind the Scenes of an Intelligent Enterprise: The Movement of Enterprise Applications to the Cloud

White Paper

Compliance to Competitive Advantage

Article

SALESFORCE – The Lightning Transformation and Beyond PART 1

Article

SALESFORCE – The Lightning Transformation and Beyond PART 2

White Paper