Navigating Data Residency Regulations: Safeguarding PII Data the Right Way

With increasingly stringent industry and country-specific regulations on personally identifiable information (PII) coming into place, addressing data residency regulations is critical for businesses using Salesforce.

This white paper investigates strategies to design effective solutions within the Salesforce ecosystem, ensuring compliance for core CRM and marketing cloud operations. It outlines integration patterns, such as Salesforce Connect and middleware, to keep PII data on-premises while fully leveraging Salesforce's capabilities.

The paper also addresses the limitations and challenges of these approaches, recommending a shift to Salesforce Hyperforce for improved scalability, security, and compliance. Adopting Hyperforce is crucial for regulatory compliance and enhancing overall system performance.