Salesforce clients must recognize Infosys’ growing Salesforce capability – Point of view by HFS Research

In February 2020, Infosys announced to acquire Simplus, a Salesforce services Platinum partner in the USA and Australia. Simplus delivers consulting and implementation services for Salesforce quote-to-cash applications. In the past few years, Infosys has made several Salesforce acquisitions that significantly transform its Salesforce services offerings and local delivery capability.

HFS Research has published a point of view recognizing Infosys’ growing Salesforce capability. Khalda De Souza Research Director at HFS Research Analyst believes the acquisition of Simplus would support Infosys’ ongoing ambition to become a CRM transformation services provider.

Acquisition, date , headquarters Services capabilities Local presence

Simplus announced February 2020 USA

The Simplus acquisition would bring important Salesforce quote-to-cash services capabilities.

USA and Australia

Delivery center in Manila, the Philippines


WONGDOODY is a digital agency that brought Infosys important advisory services capabilities. It delivers workshops that enable customers to re-imagine experiences or create new experiences.

Competitive US market

Fluido October 2018 Finland

A Salesforce Platinum partner for Europe, Fluido strengthened Infosys’ Salesforce consulting expertise and elevated its market presence.

Nordic market

Brilliant Basics September 2017 UK

Brilliant Basics has strengthened Infosys’ advisory-led design thinking capabilities. It has a “prototype, not Powerpoint” philosophy approach.

UK, Europe, and the Middle East

Fig: Salesforce acquisitions improve service offerings and local delivery presence

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