Accelerating the Enterprise: USG Boral SAP S/4HANA Migration Case Study

USG Boral is a joint venture formed in 2014 between Boral Australia and U.S. Gypsum. It manufactures and supplies gypsum-based wall and ceiling lining systems, mineral fiber, acoustical ceiling systems, metal framing, joint compounds, and accessories across thirteen countries in Asia, Australasia and the Middle East.

In early 2018, the company decided to modernize its ERP systems. Having grown through acquisition, the company possessed inconsistent legacy ERP systems across its markets, primarily older and requiring significant manual input. The company felt a modernization and standardization of ERP systems would reduce business risk associated with the potential failure of legacy systems while also enabling several business transformation aspirations, including:

  • Reducing manual tasks across functional areas
  • Enhancing operational excellence
  • Introducing digital capabilities
  • Building a foundation for expanding e-commerce offerings

Infosys engaged with USG Boral as their strategic partner to support product assessment to implement a new ERP system and use it as the foundation for the new business processes. Infosys helped USG Boral in successful implementation of SAP S/4HANA Enterprise Management 1709 hosted in a private cloud along with SAP IBP (Integrated Business Planning).

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Specific assets brought by Infosys included its manufacturing industry experience, its Infosys CATALYST pre-configured S/4HANA solution, Business Process Master List and the Infosys Test Plan Accelerator (ITPA), all part of Infosys Cobalt. Infosys Cobalt is a set of services, solutions and platforms for enterprises to accelerate their cloud journey. It offers 14,000 cloud assets and over 200 industry cloud solution blueprints. USG Boral applied its defined requirements across the localization, data readiness, integration, and the business.

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