Intelligent HR Enterprise with SAP SuccessFactors

Overview

Disruption in the HR paradigm, coupled with an ever-changing business landscape, and technological breakthroughs, has made it crucial to reimagine every aspect of the workforce and workplace. Organizations must become future-ready, keeping employee experience at the foundation of everything. Infosys empowers innovation and anchors the HR digitalization efforts of enterprises by leveraging our AI-first offerings, cloud solutions, HR automation tools, preconfigured solutions and accelerators reinforced service offerings and help them transform into intelligent HR enterprises. Our artificial intelligence, machine learning, and analytics capabilities complement SAP SuccessFactors to streamline digital HR transformation, address the unique business challenges and provide individualized experiences to the workforce.

Infosys Solutions for Human Capital Management with SAP SuccessFactors and Qualtrics

The end-to-end recruit-to-retire business process must address the evolving needs of a diverse workforce. This requires implementing user-friendly technologies that help employees perform routine tasks more efficiently and intuitively. Infosys takes an experience-focused approach to this challenge. We integrate our AI-First solutions with SAP SuccessFactors and Qualtrics platforms allowing organizations to measure employee sentiments throughout their career journey. It also enables real-time responses to employee feedback. Our solutions can identify patterns in employee satisfaction surveys and suggest targeted improvements in work processes or benefits packages.

Recently, progressive organizations are dismantling silos and actively encouraging cross-team collaborations with a single-source of truth for all business-relevant data.

Infosys collaborates closely with SAP to drive enterprise value. We focus on empowering workforces through HR transformation using SAP SuccessFactors. Going beyond HR, we also utilize other SAP solutions like SAP S/4HANA to reinvent business processes. We integrate these systems to create a cohesive digital ecosystem. This integration allows for seamless data flow and improved decision-making. By combining HR transformation with broader business upgrades, we help companies stay competitive in the digital age. This comprehensive strategy helps organizations evolve into unified, intelligent enterprises.

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We are at the cusp of a new era, one powered by artificial intelligence. Organizations that embrace AI in their digital and cloud journey will lead the industry. With Infosys as a trusted partner, organizations can scale to the demands of today’s intelligent HR enterprise and its future-ready workforce. Leveraging Infosys Cobalt, our cloud-first solution and Infosys Topaz, our AI-first offering using generative AI, we are building a range of services, solutions and accelerators across industry segments to revamp HR business processes. These solutions complement the suite of HR solutions offered by SAP SuccessFactors.

Having two decades of experience in delivering some of the largest, highly successful and complex HR transformation programs globally, Infosys has built ready-to-use industry-specific solutions, pre-configured tools, cloud extensions, assets and templates.

At Infosys, we use a responsive, customer-focused approach to help businesses transform. Here's how we do it:

Design Thinking: We start by understanding your unique challenges and goals.
Value Realization Model (VRM™): Track the benefits you're getting from day one. (VRM™) helps us to demonstrate how our efforts help your organization to function more efficiently.
Accelerated Cloud Transformation (ACT): Our proprietary method assists you in moving your systems to the cloud quickly and efficiently.

Infosys is a certified SAP® Recognized Expertise in the area of SAP SuccessFactors® Employee Central and Payroll solutions.

Sub Offerings

Reimagining the future of HR with our SAP SuccessFactors offerings

Employee Experience

Next-Generation Human Capital Management with SAP

Build a Future-Ready Workforce

Payroll Transformation

Challenges & Solutions

Drawing upon its extensive expertise over the years, Infosys can help customers in their HR transformation journey and realize these benefits of SAP SuccessFactors HCM solution, with its Next-Generation HCM with SAP Offering to move from legacy / on premise HR to cloud.

Moving to the cloud with the SAP SuccessFactors HCM solution provides customers with enhanced experience for their employees, onboard and grows talent faster, significantly reduces operational complexity for HR teams, and better enables the business to innovate and make more informed decisions.

With Employee Experience Management solutions, enterprises can gain a holistic understanding of its employees, improve employee engagement, lower attrition, and more effectively identify and retain top talent. SAP® Employee Experience Management Solutions by Qualtrics, ensures to maximize experience for every user, from the first interaction as a candidate until the time they exit or retire. Infosys integrated human capital management solution with Qualtrics and SAP SuccessFactors enables next-gen intelligent enterprises to have a holistic understanding of employees’ experiences.

The future-ready workplace leverages AI to foresee HR trends and innovate in a dynamic landscape. SAP SuccessFactors AI-powered Talent Intelligence Hub provides skills-based intelligence and personalized talent development recommendations across the HCM suite. Additionally, with Infosys AI-first offering, powered by Infosys Topaz, organizations can improve employee experience, acquire, retain, and nurture talent, foster novel paths for career progression and internal mobility. These capabilities are crucial for enabling a Future-Ready Workforce and accelerate growth across the organization.

Having a single employee record across ERP and HR streamlines processes, eliminates redundancy, and reduces errors. SAP provides a single cloud platform to connect HR, run on SAP SuccessFactors solutions, with finance and other business operations that use SAP S/4HANA Cloud. This “single source of truth” helps to improve end-to-end business processes, experiences, and insights for the organization. Infosys with its deep industry domain experience in both SAP S/4HANA and SAP SuccessFactors, backed by our proprietary methodologies, frameworks and SAP certified tools and accelerators help enterprises accelerate their digital transformation journey.

Fragmented payroll model, manual and time-consuming processes, lack of insight into policy deviations and employee dissatisfaction makes it crucial for organizations to move to a scalable and configurable global payroll solution. SAP Payroll solutions can improve employee experience and powered with AI, help reduce compliance risk, and optimize business processes. Built with SAP SuccessFactors as the foundation, Ready to Run Global Payroll is Infosys’ out-of-the-box plug-and-play Payroll as a Service solution, offering end-to-end, multi-country, cloud-based payroll services, which can be further expanded with the full talent suite of SAP SuccessFactors.