The client is a global leader in lighting solutions and high-tech photonics company, headquartered in Germany.

To meet the objectives of their new HR strategy, the client sought to transform HR into a ‘proactive, digital and agile function’. Recruiting is pivotal to the strategic transformation of HR. As part of the technology transformation, the client decided to move to SAP SuccessFactors Recruiting suite of solutions to meet their business requirements. The key functionalities required to be implemented included Recruiting Management, Recruiting Posting and Recruitment Marketing.

Key Challenges

  • Operational inefficiencies during hiring due to non-standardized, fragmented and manual processes
  • Adherence to various country-specific statutory requirements
  • Meeting complex reporting requirements
  • Addressing the elaborate integration requirements with third-party recruitment marketing sites

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The Solution

Infosys implemented the SAP SuccessFactors Recruiting Solution, part of Infosys Cobalt, across various countries. We also provided comprehensive application support. By leveraging a big-bang deployment approach, Infosys met the client’s cost and delivery timelines while minimizing business disruption.

Our solution streamlined and simplified hiring processes across the client’s global organization while ensuring regional compliance.

The recruiting system was integrated with multiple professional job boards, schools, recruitment agencies, and a corporate career portal, thereby delivering an exceptional global candidate experience.

SAP SuccessFactors Recruiting

  • Implemented SAP Recruiting solutions using Infosys Accelerated Cloud Transformation (ACT) methodology, part of Infosys Cobalt, in a GDPR-compliant manner
  • Deployed out-of-the-box functionalities from SAP SuccessFactors for Recruiting configuration and aligned client processes in SuccessFactors across regions
  • Integrated SuccessFactors with SAP Identity Authentication System (IAS) for single sign-on
  • Built connections between recruitment marketing career site builder, external career site success and HireRight (an external background screening company)
  • Synchronized worker council and mass hiring processes within SuccessFactors
  • Integrated the SuccessFactors Recruiting posting solution with external job boards such as Facebook, LinkedIn, Indeed, JobStreet, etc., for all countries


Helped the client optimize recruitment while adopting industry-leading processes

Enabled one-click job posting of hiring ads, thereby boosting talent sourcing and job marketing capabilities

Empowered business teams with self-service admin tools, career site maintenance and reporting

Improved HR productivity by automating processes and minimizing manual work with regard to scheduling interviews, capturing results and selecting candidates

Delivered a metrics-based recruitment strategy for smarter hiring decisions

Enabled delightful candidate experience through stronger collaboration between recruiting, candidates and hiring managers

Enhanced the user experience by increasing process standardization across the business/functional groups

Ensured smooth integration between the new solution and existing SuccessFactors modules and SAP HCM on-premise solution