The client is a leading global high performance electrical products company with business operations across the globe. The company offers a comprehensive range of enclosures, electrical connections and fastening and thermal management solutions across industry-leading brands that are recognized globally for quality, reliability, and innovation.
The client’s entire demand planning process was un-structured and driven using Microsoft Excel. Implementing SAP IBP Demand Planning gave the client the opportunity to revisit and improve the to-be business process. It also helped bring demand planning into the mainstream SAP IBP toolset that can be used by global business users.
The client partnered with Infosys to focus on their thermal division and help set up and streamline their forecasting process.
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Infosys followed the waterfall approach to implement SAP IBP Demand Planning for the thermal business of the client. This involved continuous engagement with the business teams using demonstrations and Microsoft Excel mock-ups. The aim was to manage user expectations and ensure coverage of all business requirements.
In scenarios where the product was not able to adequately meet a business requirement, adjustments to the business processes were recommended to minimize customizations.
Infosys used a big bang approach with a defined scope, which was preceded by a mock cutover ensuring data completeness and automation of tasks.
The SAP IBP based solution had the following key features:
Improved planner productivity with exception-based data management, reporting, and segmentation
Better forecast accuracy due to modeling of different independent variables thereby minimizing inventory for comparable customer service
Platform design that drives a consensus demand in the organization in a transparent manner, visible to supply chain executives