Case Study
The client is a leading global pharmaceutical company headquartered in USA with 14 manufacturing sites globally. Their products are marketed in more than 120 countries. The client had embarked on a supply chain digital transformation journey with the goal to modernize and digitalize the platforms supporting operations in the planning, purchasing, manufacturing, storage, and distribution of their products.
Infosys is the client’s strategic partner for the delivery of SAP services. Infosys implemented and developed the global Extended Warehouse Management template as part of a future roadmap to roll it out to global warehouses and manufacturing plants.
Key Challenges
- Need for better warehouse intelligence and greater automation to support business growth and enhance efficiency.
- Existing warehouse management applications were approaching the end of life.
- Improve business process harmonization across global sites.
- Need to develop and implement custom solutions for complex requirements like cold chain management (Time Out of Refrigeration), production integration, kitting, etc.
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Talk To ExpertsThe Solution
EWM implementation with “state-of-the-art” automation
Infosys partnered in the client’s digital transformation journey with a mission to unify and modernize warehousing business processes and operations across the entire manufacturing and distribution footprint, optimize material handling operations through automation, and deliver a modern scalable platform that will serve as a backbone for continuous innovation across the supply chain.
Infosys implemented Next Generation Warehouse Management System (NGWS) for seamless integration between the warehouse and manufacturing operation’s supply chain needs catering via an automation system and pharma-validated processes.
Executing a smooth physical separation of SAP ECC platform and enabling the client to independently function as a new company
Recommended industry best practices as well as optimization opportunities in the warehousing and material handling space to deliver holistic solutions.
Implemented a global template to drive process harmonization across sites.
Enabled end-to-end automation of supply chain operations and pharma-validated processes.
Customized production kitting processes for efficient production supply area (PSA) staging.
Benefits
Reduced warehouse costs
- Maximized the use of resources such as equipment, space, time, and people.
- Inventory visibility and storage optimization
Increased productivity and accuracy
- Reduced turnaround time to supply material to the production lines by maximizing the client’s investments in warehouse automation technologies (ASRS and AGVs)
- Standardized processes and procedures resulting in reduced error rates and increased inventory accuracy.
Improved service
- Reduced order cycle times and enabled modern, value-added services to the production operations.
Enhanced flexibility and scalability
- Re-engineered processes to be more malleable and used automation to handle high-volume transactions seamlessly.
Boosted transparency
- Enabled greater visibility into stock, processes, resource utilization, and warehouse automation.
- EWM replaced multiple systems to get a centralized view of stock and processes.
Reduced planned downtime:
- Leveraging SAPs near Zero downtime technology for reducing client’s production downtime
Ensured compliance
- Ensured multinational regulatory compliance for international trade processing and Good Manufacturing practice (GMP) requirements.
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