Transforming Global Onboarding: Hatch’s Journey with Infosys and SAP SuccessFactors

Hatch, a global engineering firm, partnered with Infosys to address fragmented, region-specific onboarding processes and create a unified, compliant global framework for its workforce. Leveraging SAP SuccessFactors, Infosys implemented a centralized onboarding solution integrated with core HR systems, enabling streamlined workflows and consistent processes across geographies. The solution also supported Hatch’s multilingual onboarding needs across key languages, helping deliver consistent experience for employees across regions. This approach helped embed compliance into a single, scalable framework while improving operational efficiency.

The transformation delivered a more cohesive onboarding experience, simplified HR operations, and strengthened compliance across regions. It also positioned Hatch with a scalable foundation to support future growth and enhance employee engagement from day one. In this case study, Hatch leaders share insights into their global onboarding transformation journey and the lessons learned in simplifying complexity across regions to support scale and compliance.

Featuring insights from the leaders -

• Rob Collia Global Director, Corporate Systems (Hatch)
• Eric Murakami Global Director, HR Operations & Technology (Hatch)
• Gloria To HR Operations & Technology Lead, Talent Management (Hatch)