When one of the world’s largest food distributors in the Southern US set out to turn sustainability into a competitive advantage, fragmented ESG data and evolving regulations posed challenges. Infosys, with deep regional experience, helped integrate ESG systems seamlessly, ensuring compliance with state and federal mandates while unlocking value across sales, marketing, and customer platforms for a greener future.
The Challenge
Unifying ESG Data Across Operations
The company faced several significant challenges on its journey to optimize ESG reporting, including:
- Strict regulatory requirements and sustainability commitments to be met across global markets
- Complexities of harmonizing data from global operations and heterogeneous legacy systems
- The need to transform ESG data into actionable insights for sales and marketing while ensuring seamless experience for customers
The Solution
A Recipe for Change with Smart Systems
As the key system integrator, Infosys connected siloed systems and integrated data, enabling the food giant to leverage ESG data as a driver for transparency, sales and operational efficiency, and sustainability.
- ESG Data Sharing Across Platforms: Integrated systems enabled smooth transfer and synchronization of ESG data, boosting transparency across supply chains
- Product Attribute Alignment: Simplified the availability of product certifications, claims, and attributes from suppliers to customer eCommerce platforms, empowering customers to make informed purchasing decisions
- Collaborative ESG Platform: Implemented an advanced, collaborative platform for ESG analysis, including product-level carbon footprint, regulatory reporting compliance, and carbon abatement modeling
The Outcome
Cloud-first Compliance and Planet-first Global
Operations
With Infosys’s support, the client made significant progress in aligning sustainability with business value, highlighting how environmentally responsible strategies can also drive measurable impact.
- Developed a comprehensive catalog of carbon-footprinted food products
- Provided a wide range of sustainable products tailored to diverse customer needs, from hospitality giants to local restaurants
- Engaged suppliers on sustainability and showcasing the direct sales impact of sustainable product practices.
- Delivered ESG data tailored to specific products, orders, and contracts
The Infosys Sustainability Cloud became the foundation of the transformation, bringing together ESG data from across fragmented systems into one unified platform. More importantly, it empowered the company to embed sustainability into the core of its operations, linking environmental impact directly with business performance and creating a scalable framework for profitable, planet-first growth.
