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About Financial Services

Financial services is at an inflection point. Generative and agentic AI are reshaping everything from risk modeling and fraud detection to hyper-personalized customer engagement and autonomous back-office operations. At the same time, open finance, embedded banking, real-time payments, and evolving regulatory demands are compressing transformation timelines. Financial institutions can no longer afford incremental change; the imperative is to become AI-first enterprises — now.

Building on Infosys' Navigate Your Next promise, we have designed the Infosys AI-first Value Framework, bringing together six tightly coupled AI Value pools. This helps global enterprises unlock AI value at scale, harnessing the power of its industry-leading generative and agentic AI suite, Infosys Topaz™.

What's Happening

Catch the latest updates from the Financial Services Industry

Point of View

Wallet Infrastructure for the Modern Financial Institution

Report

Bank Tech Index - Volume 6

Press Release

Infosys Expands Strategic Collaboration with DNB Bank ASA to Modernize Financial Crime Operations

Press Release

Infosys Ranked as Number One IT Services Provider for Banking in Europe and Financial Services in Nordics by Whitelane Research

Video

Citizens Testimonial at WSJ

Client Testimonial

Old National Bank accelerates enterprise-scale automation and AI with Infosys BPM

Client Success Stories

Learn from our clients how we’ve been empowering them

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Success Story

Infosys team wins PLANSPONSOR Service Star Award 2021

Infosys is proud to share that three of our Client Service Administrators have been named winners of the PLANSPONSOR Service Star Award 2021. This awards program recognizes the retirement plan account representatives and relationship managers who, in the words of their plan sponsor clients, have demonstrated exemplary service.

Success Story

Automation of Model Portfolio Onboarding

The client is a leading American Investment Management Organization. Infosys helped the client to automate the onboarding of multiple model firms simultaneously.

Case Study

Agile DevOps Enabled Transformation for a Global Compensation Plan Management Client

A leading European player in delivering and managing global compensation plans, expanding its horizons to take position as a global leader.

Success Story

TSB - What Does a Digital Transformation Journey Look Like for a Traditional Bank?

TSB Bank is a UK-based retail and commercial bank, a subsidiary of the Sabadell Group, with over 5.2 million customers, with over 500 branches across the UK. In the face of fierce competition from FinTech challengers, the bank understood that they could no longer continue with a traditional approach and needed to quickly embrace digital transformation.

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