Achieving high resiliency with Site Reliability Engineering

Alok Uniyal

Alok leads the IT Process Consulting Practice at Infosys. He is also driving the Agile & DevOps Transformation at Infosys. As a seasoned IT Professional with rich experience in IT Consulting & Transformation, Alok specializes in helping organizations embrace New Ways of Working, leveraging Lean, Agile, DevOps, and Design Thinking - toward greater Business Agility & Resilience - translating to faster and better business outcomes. Over his 25 years of career, Alok has consulted many large corporations, globally.

Without resilient and scalable systems, organizations risk losing potential revenue and customers due to downtime or slow response times. An efficient solution for building stable systems is Site Reliability Engineering (SRE), which leverages best practices from software development, operations, and system administration.

SRE essentially encompasses a set of practices that focus on optimizing the reliability of services and systems. It applies software engineering principles to infrastructure and operational problems and provides a framework for digital systems to operate stably and reliably even during high usage and peak demand.

Specifically, it involves monitoring system performance, actively preventing errors, automating work, responding quickly to problems when they occur, and regularly assessing potential vulnerabilities in existing systems. In addition, SRE is also cost-efficient. This is because by automating certain processes and improving their reliability, companies can avoid the costly downtime associated with system failures. Manual effort is reduced, allowing companies to focus their resources on higher-value activities such as product development.

However, SRE requires a high level of technical knowledge and sophisticated tools that not every company has. Find out in this article the best practices that should be considered for companies to ensure that the maximum value is delivered.


Achieving high resiliency with Site Reliability Engineering

This insightful article was published in the German publication Dev Insider a tier-one trade publication focused on application developments, DevOps, and software project management.