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Unified global planning solution for a leading semiconductor manufacturer

Our client, a leading semiconductor manufacturer, needed to enhance operational efficiency and manage complex integrations within the supply chain. This engagement involved transforming their legacy supply planning and demand planning applications into a unified global planning solution.

   

Situation

Infosys Consulting was tasked with managing and enhancing the Workday human capital management (HCM) operations for the client. The project’s scope included incident management, problem management, integration management, regression testing, and both minor and major enhancements and projects. The engagement was complex, involving over 90 integrations with various systems such as MetLife, ADP, and HireRight. We deployed a large team of functional consultants, technical leads, technical consultants, and a reporting lead, to work both onsite and offshore.

Solution

The engagement resulted in significant improvements in the client’s operational efficiency and integration capabilities. Infosys Consulting’s approach to managing incidents and problems, along with the implementation of robust integration management practices, ensured smooth and efficient operations. The enhancements and projects undertaken during the engagement period contributed to the overall improvement in the client’s business processes and system functionalities. The successful management and delivery of this project highlight Infosys Consulting’s expertise in handling complex supply chain and bid management processes in the high-tech industry.

Supply chain and E2E bid management

Infosys Consulting's role in transforming the client’s supply chain involved rolling out the integrated planning solution (IPS) to different fabrication plants (Fabs). This included implementing a demand planning solution and developing end-to-end solutions across multiple workstreams, such as ERP, middleware, data warehouse, and Kinaxis Rapid Response (RR). The focus was on creating a cohesive and integrated planning environment that could handle the complexities of semiconductor manufacturing and supply chain management. The engagement also emphasized the importance of bid management within the supply chain context. Infosys Consulting leveraged its expertise in managing complex integrations and enhancing operational efficiency to streamline the bid management process. This involved ensuring that all supply chain activities, from demand planning to procurement and logistics, were aligned with the overall business objectives of the client. The integration of various systems and the implementation of robust planning solutions enabled the client to achieve greater visibility and control over their supply chain, leading to improved decision-making and operational efficiency.

In conclusion, the Infosys Consulting engagement with the client exemplifies how strategic partnerships and innovative solutions can transform supply chain and bid management processes in the high-tech industry.