Infosys Nia provides a framework for enterprises to rapidly create and deploy conversational interfaces in production. It understands natural language, responds accurately to user queries, and is easy to deploy on a wide variety of platforms and interfaces. Some of the key features are the Intelligent Conversation Engine to maintain user session &co ntext with multi-language support, Bot Studio to create, monitor, test, manage and deploy chatbots, Natural Language Processing to understand tone and sentiment of conversation and Omni Channel Support to deploy through Social, Mobile, Web, Chat, or Smart Assistants.
