The client is a leading US-based manufacturer of power solutions. They have a large pool of employees spread across more than 50 geographies.
The client wanted to streamline talent management and enhance the employee experience to attract and retain qualified talent. However, they lacked a structured employee engagement program to cater to the vast employee base. They chose Infosys to implement a global survey using Qualtrics and glean actionable insights for effective employee engagement.
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The client decided to revamp their entire employee experience starting with an annual employee engagement survey that would later extend to other important touchpoints during an employee’s journey.
Streamlined processes by collecting employee inputs and collating actionable insights on a single platform
Gained robust and actionable insights about employee experiences at all levels of the organization that are then classified as tactical and strategic
Enhanced the employee experience using these insights. Tactical insights were quickly actioned to resolve issues, demonstrating attentiveness to the survey results. The strategic action plans will create a re-engineered employee experience with key survey checkpoints to monitor progress
Increased employee engagement by leveraging survey results to identify areas of success and improvement
Faster decision-making on employee-focused programs by using survey data and past successes. For example, the survey helped the client understand the desire for employee wellness programs and how to continuously improve these in future